Suspension - Front Suspension Rattle/Knocking Sound
NUMBER: 02-003-05GROUP: Suspension
DATE: March 16, 2005
SUBJECT:
Rattle/knocking Sound From The Front Suspension
OVERVIEW:
This bulletin involves replacing the front sway bar bushings at the frame.
MODELS:
2001 - 2005 (RS) Town & Country/Caravan/Voyager
2001 - 2005 (RG) Chrysler Voyager (International Markets)
NOTE:
This bulletin applies to RS vehicles built on or before February 1, 2005 (MDH 0201XX) and RG vehicles built on or before March 1, 2005 (MDH O301XX).
SYMPTOM/CONDITION:
The vehicle may exhibit a rattle/knocking sound which may be heard at low speeds while driving over bumps and/or road surfaces with minor fluctuations.
NOTE:
On RS and RG vehicles built on or after August 16, 2003 (MDH0816XX), this sound is very similar to the sway bar link rattle described in service bulletin 02-001-05. It is important that the sway bar bushings are replaced BEFORE replacing the sway bar links.
DIAGNOSIS:
If the vehicle operator describes the Symptom/Condition, perform the Repair Procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
1. Replace both front sway bar bushings at the frame. Refer to the detailed removal and installation procedures available in TechCONNECT, under: Service Info, 2 - Suspension, Front, Bushings, Removal and Installation.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.