Interior - B-Pillar Trim Cap Not Fully Seated
NUMBER: 23-012-11GROUP: Body
DATE: March 29, 2011
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL 11-032. ALL APPLICABLE SOLD AND UN-SOLD VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.
SUBJECT:
Left Upper B-Pillar Trim Cap May Not Be Fully Seated
OVERVIEW:
This bulletin involves inspecting the upper b-pillar interior trim cap and if necessary replacing the upper b-pillar trim.
MODELS:
2011 (DS) RAM 1500 Pickup
NOTE:
This bulletin applies to vehicles built after January 03, 2011 (MDH0103XXX) and before January 05, 2011 (MDH0105XX).
SYMPTOM/CONDITION:
Left upper b-pillar trim cap is may not be fully seated.
DIAGNOSIS:
If the symptom/condition is experienced proceed to the repair procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
1. Inspect the left upper b-pillar trim cap and verify it is fully seated (Fig. 1). Was it fully seated?
a. Yes >>> Return the vehicle to the customer or dealer inventory.
b. No >>> Proceed to Step # 2.
2. Remove and replace the left upper b-pillar trim. Refer to the detailed Removal and Installation procedures available in DealerCONNECT > TechCONNECT > : Service Info > 23-Body > Interior > PANEL, B-Pillar Trim, Upper > Removal/Installation.
3. Return the vehicle to the customer or dealer inventory.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.