Attachment I, Administrative Information
ATTACHMENT I Emissions Recall 90E93CARES/OASIS YOU MUST USE CARES OR OASIS TO DETERMINE IF A VEHICLE
IS ELIGIBLE FOR THIS RECALL.
PLEASE NOTE CORRECT ALL NEW OR USED VEHICLES IN DEALER STOCK BEFORE
DELIVERY.
PROMPTLY Affected vehicles on the enclosed list.
CORRECT Other eligible vehicles which are brought to your dealership.
DEALER-OWNER Immediately contact any owner that you may know of
CONTACT whose name is not on the list. Give the owner a
copy of the Owner Letter.
DISTRICT Advise your district office if:
CONTACT - an owner cannot be contacted.
- an owner does not make a service date.
FPSD CONTACT Talk with you FPSD Service Zone Manager about recall
concerns.
REIMBURSEMENT Submit 1864 claims using the 1864 format on the DWE
system.
CLAIMS See Sections 6.3 (pages 6 through 8) and 8.0 of your
PREPARATION Warranty and Policy Manual.
- Owners will no longer receive Recall Claim Form 1864.
- Dealers must use CARES or OASIS to check for open recalls.
- Dealers should use a written repair order for file records.
- For DWE claims, use the 1864 format on the DWE screen. (See Warranty and Policy Manual, Section 6.3, page 7)
- Tell proper service personnel and warranty claims administrator of these changes.