Dealer and Owner Notification

DEALER CAMPAIGN RESPONSIBILITY

Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers are to correct all affected vehicles in new vehicle stock prior to their sale.

Should vehicles be sold inadvertently from your new vehicle inventory, prior to repair, owners are to be contacted by the dealer and arrangements made to make the required correction according to instructions contained in this bulletin.


OWNER NOTIFICATION

There will be no owner letter sent out with this campaign. Due to the stop sale issued prior to vehicle sale, it is anticipated the vehicles should still be in your new vehicle inventory and should be repaired prior to retail sale. If a unit has been retailed, in order to maintain customer satisfaction, contact the owner immediately and arrange to correct this condition on his/her vehicle.