Disc Skips
Disc skips1. Try playing a disc.
Does the disc skip?
YES - Go to step 2.
NO - Intermittent failure, the DVD player unit is OK at this time.
2. Clean the disc, and recheck.
Does the disc play properly?
YES - The original disc is faulty.
NO - Go to step 3.
3. Insert a known-good disc.
Does the disc play properly?
YES - The original disc is dirty.
NO - Go to step 4.
4. Check the "UNIT CHECK" of the rear entertainment system self-diagnostic.
Is the DVD player unit error status indicator OK?
YES - Go to step 5.
NO - Replace the DVD player unit.
5. Compare the disc skipping to a known-good vehicle under the same conditions.
Does the known-good vehicle's disc skip under the same conditions (over the same bumps and on the same rough roads)?
YES - Operation is normal.
NO - Substitute a known-good DVD player unit, and recheck. If the symptom/indication goes away, replace the original DVD player unit.