Audio Disc Skips

Special Tools Required
Diagnostics CD 07AAZ-SDBA100

Audio disc skips

1. Confirm the vehicles tires are properly inflated.
2. Check the customer's CD for scratches, fingerprints, and marks.

NOTE: The following test should be done with audio unit bass and treble set to the customer's listening settings. When comparing to known-good vehicles, compare with the same model and trim level.

3. Test-drive the vehicle to identify when the customer's CD skips. The audio diagnostic CD (T/N 07AAZ-SDBA100) can be used if the customers CD is not available. Use tracks 10 - 12.

Does the CD skip?

YES - Go to step 4.

NO - Operation is normal.

4. Compare the customer's CD that skips in a known-good vehicle under the same conditions.

Does the CD skip in the known-good vehicle under the same conditions?

YES - Operation is normal.

NO - Go to step 5.

NOTE: The following test should be done with vehicle parked and engine running.

5. Insert the diagnostic skip test CD (T/N 07AAZ-SDBA300) (ABEX TCD 721). Play tracks 2-11, and note the track number(s) where the CD starts skipping. Do the same test on a known-good vehicle.

Does the CD skip on same track number(s) as known-good vehicle?

YES - Operation is normal.

NO - Go to step 6.

6. Insert the diagnostic skip test CD (T/N 07AAZ-SDBA200) (ABEX TCD 725B). Play tracks 7-11 and tracks 13 - 15, and note the track number(s) where the CD starts skipping. Do the same test on a known-good vehicle.

Does the CD skip on same track number(s) as known-good vehicle?

YES - Operation is normal.

NO
- With navigation: Replace navigation unit.
- Without navigation: Replace audio unit.