RES Disc Skips

RES disc skips

NOTE:
- Copy protected material on a CD-R/RW or DVD-R/RW disc will skip or not play.
- Check for scratches, smudges, and fingerprints on the disc.

1. Try playing a disc.

Does the disc skip?

YES - Go to step 2.

NO - Intermittent failure, the DVD player unit is OK at this time.

2. Clean the disc, and recheck.

Does the disc play properly?

YES - The original disc was dirty.

NO - Go to step 3.

3. Insert a known-good disc.

Does the disc play properly?

YES - The original disc is dirty or the wrong type.

NO - Go to step 4.

4. Check the "UNIT CHECK" of the rear entertainment system self-diagnostic function.

Is the DVD player unit error status indicator OK?

YES - Go to step 5.

NO - Replace the DVD player unit.

5. Compare the disc skipping to a known-good vehicle under the same conditions.

Does the known-good vehicle's disc skip under the same conditions (over the same bumps and on the same rough roads)?

YES - Operation is normal.

NO - Substitute a known-good DVD player unit, and recheck. If the symptom/indication goes away, replace the original DVD player unit.