Audio Disc Skips

Special Tools Required
- Diagnostics CD 07AAZ-SDBA100
- Skip test CD 07AAZ-SDBA200 or 07AAZ-SDBA300

Audio disc skips

NOTE: Check the vehicle battery condition first.

1. Confirm the vehicles tires are properly inflated.
2. Check the customer's disc for scratches, fingerprints, and marks.

NOTE: The following test should be performed with audio unit bass and treble set to the customer's listening performance. When comparing to known-good vehicles, comparison should be performed on same model and trim level.

3. Test drive to identify when the customer's disk skips. The audio diagnostic CD (T/N: 07AAZ-SDBA100) can be used if the customer's disk is not available. Use tracks 10-12.

Does the disc skip?

YES - Go to step 4.

NO - Operation is normal.

4. Compare the customer's disk that skips to a known-good vehicle under the same conditions.

Does the disk skip in the known-good vehicle under the same conditions?

YES - Operation is normal.

NO - Go to step 5.

NOTE: The following test should be performed with vehicle parked and engine running.

5. Insert the diagnostic skip test CD (07AAZ-SDBA300). Play tracks 2-11 and note the track number(s) the CD starts skipping. Do the same test on a known-good vehicle.

Does the disk skip on same track(s) number as known-good vehicle?

YES - Operation is normal.

NO - Go to step 6.

6. Insert the diagnostic skip test CD (07AAZ-SDBA200). Play tracks 7-11 and tracks 13-15 and note the track number(s) where the CD starts skipping. Do the same test on a known-good vehicle.

Does the disk skip on same track number(s) as known-good vehicle?

YES - Operation is normal.

NO -
- With navigation: Replace CD changer.
- Without navigation: Replace audio unit