Symptom Troubleshooting

Symptom Troubleshooting: Rearview camera image does not come on or work properly

Rearview camera image does not come on or work properly

NOTE:

- Check the vehicle battery condition first. Testing and Inspection

- Check the connectors for poor connections or loose terminals.

- Before troubleshooting, make sure you have the anti-theft codes for the navigation system.

- After troubleshooting, enter the anti-theft codes for the navigation system.

- Verify that the correct navigation unit is installed for this model. Go into the Diagnostic mode and use Version. Navigation System Diagnostic Mode (With Navigation)

- Make sure that the correct DVD color and version are installed.

- Check any official Honda service website for more service information about the navigation system.

1. Turn the ignition switch to ON (II), and start the engine.

Does the Navigation screen come on and show an image when the vehicle is started?
YES - Go to step 2.

NO - Go to troubleshooting for No picture is displayed. Symptom Troubleshooting


2. Go into the diagnostic menu and use the Navi System Link test Navigation System Diagnostic Mode (With Navigation) to check the connection between the navigation unit and the rearview camera.

Is the R-camera link on the screen?
YES - Go to step 3.

NO - Go to step 12.


3. Confirm the system connection.

Is the R-camera link red on the screen?
YES - Go to step 4.

NO - Go to Car Status and check the BACK-Reverse indication status. Navigation System Diagnostic Mode (With Navigation)


4. Check the connections between navigation unit connector E (7P) and the rearview camera 4P connector.

Are the connections OK?
YES - Go to step 5.

NO - Reconnect the connectors.


5. Disconnect navigation unit connector E (7P) and the rearview camera 4P connector.

6. Check for continuity between the navigation unit connector E (7P) and the rearview camera 4P connector according to the table.





Is there continuity?
YES - Go to step 7.

NO - Repair open in the wire between navigation unit connector E (7P) and the rearview camera 4P connector.






7. Check for continuity between navigation unit connector E (7P) and body ground according to the table. Then check for continuity between the navigation unit connector E (7P) terminal No. 6, rearview camera 4P connector terminal No. 4 and the same terminals listed in the table.





Is there continuity?
YES - There is a short in the wire(s) between the navigation unit and the rearview camera. Replace the affected shielded harness.

NO - Go to step 8.






8. Turn the ignition switch to ON (II), and measure the voltage between navigation unit connector E (7P) and body ground according to the table.





Is there more than 0.1 V?
YES - There is a short to power in the wire(s) between the navigation unit and the rearview camera. Replace the affected shielded harness.

NO - Go to step 9.






9. Turn the ignition switch to LOCK (0).

10. Reconnect the rearview camera 4P connector.

11. Substitute and connect a known-good navigation unit, and check the rearview camera image in reverse.

Is the rear view image OK?
YES - Replace the original navigation unit. Service and Repair

NO - Replace the rearview camera. Service and Repair


12. Press Return in the upper light corner of the screen to return the main menu, then go to Version. Navigation System Diagnostic Mode (With Navigation)

13. Check the model code that is displayed.

Is the correct navigation unit model code displayed for this vehicle?
YES - Go to step 14.

NO - The wrong navigation unit is installed. Replace the navigation unit with the correct part.


14. Remove the DVD disc from the navigation unit, and check the label color of the DVD disc.

Is the DVD disc label white (or possibly gray for Canada)?
YES - Reinsert the DVD disc, and go to step 4.

NO - Replace the DVD disc Service and Repair with the correct color. See the Obtaining a Navigation DVD in the General Troubleshooting Information. How to Troubleshoot the Navigation System (With Navigation)