RES Disc Does Not Play

Rear Entertainment System Symptom Troubleshooting - RES disc does not play

RES disc does not play

NOTE:

- Check the vehicle battery condition first Battery Test.
- Check any official Honda service website for more service information about the RES.
- CD-R/RWs and DVD-R/RWs will not work in the DVD player (built into the audio-navigation unit or audio unit).
- Damaged or contaminated discs may not always play properly.
- Discs with labels should not be used in the DVD player (built into the audio-navigation unit or audio unit). They may damage the player mechanism.
- You need to switch the audio-navigation unit or audio unit REAR PWR button on for the rear display, remote controls, and sound to operate.

1. Turn the ignition switch to ON (II).

2. Try loading a DVD. If the disc does not load, go to RES disc does not load troubleshooting RES Disc Does Not load.

Does the DVD play (display properly and sound normal)?

YES -

Intermittent failure, the DVD player (built into the audio-navigation unit or audio unit) is OK at this time.

NO -

Go to step 3.

3. Insert a known-good DVD.

Does the DVD play (display properly and sound normal)?

YES -

The original DVD is faulty or is an unreadable format.

NO -

Go to step 4.

4. Do the Self-Diagnostic Function, then select function number 1 for Connect of the rear entertainment system.

Is the audio-navigation unit or audio unit connect condition OK?

YES -

Go to step 5.

NO -

Repair the poor connection in the audio-navigation unit or audio unit connectors.

5. Substitute a known-good audio-navigation unit Audio-Navigation Unit Removal/Installation or audio unit Audio Unit Removal/Installation, and recheck.

Is the sound normal?

YES -

- With navigation: Replace the original audio-navigation unit Audio-Navigation Unit Removal/Installation.
- Without navigation: Replace the original audio unit Audio Unit Removal/Installation.

NO -

Check for loose wires or poor connections at audio-navigation unit or audio unit connectors, and recheck.