RES Disc Skips

Rear Entertainment System Symptom Troubleshooting - RES disc skips

RES disc skips

NOTE:

- Copy protected material on a CD-R/RW or DVD-R/RW disc may skip or not play.
- Check for scratches, smudges, and fingerprints on the disc.
- Check and adjust the tire pressure to the recommended pressure (refer to the door jamb).

1. Turn the ignition switch to ON (II).

2. Try playing a disc.

Does the disc skip?

YES -

Go to step 3.

NO -

Intermittent failure, the DVD player (built into the audio-navigation unit or audio unit) is OK at this time.

3. Clean the disc, and recheck.

Does the disc play properly?

YES -

The original disc was dirty.

NO -

Go to step 4.

4. Insert a known-good disc.

Does the disc play properly?

YES -

The original disc is dirty or the wrong type.

NO -

Go to step 5.

5. Compare the disc skipping to a known-good vehicle under the same conditions.

Does the known-good vehicle's disc skip under the same conditions (over the same bumps and on the same rough roads)?

YES -

Operation is normal.

NO -

- With navigation: Substitute a known-good audio-navigation unit Audio-Navigation Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio-navigation unit Audio-Navigation Unit Removal/Installation.
- Without navigation: Substitute a known-good audio unit Audio Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio unit Audio Unit Removal/Installation.