NO.1 AF NOISE OR POP NOISE ON ALL SOURCES (RADIO, CD) [AUDIO]
id0903e1871300
1 |
AF noise or POP noise on all sources (Radio, CD)/Possible DTC: 09:Er20, 09:Er21 |
---|---|
Troubleshooting hints
• Low vehicle battery voltage
• Jammed radio signals from after market equipment
• Speaker malfunction (e.g., any foreign material, broken)
• Improper speaker installation
• Audio unit malfunction
• Poor connection of audio unit connector, terminal damage
• Antenna malfunction (e.g., poor ground)
|
Diagnostic procedure
STEP |
INSPECTION |
ACTION |
|
---|---|---|---|
1
|
• Inspect the vehicle battery voltage.
• Is the vehicle battery voltage normal?
Specification:
Ignition (F2, G6)/Engine (WE-C, WL-3, WL-C, WLT-1, WLT-2) switch ON: 11.5 V or more
Idle: 12.5 V or more
|
Yes
|
Go to the next step.
|
No
|
Charge the battery, then go to the next step.
|
||
2
|
• Turn the audio system to ON.
• Is there any noise?
|
Yes
|
Go to the next step.
|
No
|
The system is normal. Explain to the customer that the vehicle battery voltage was low.
|
||
3
|
• Is any of the following after-market equipment installed? (Inspect especially near the antenna.)
|
Yes
|
Go to the next step.
|
No
|
Go to the Step 5.
|
||
4
|
• Remove the after-market equipment.
• Turn the audio system to ON.
• Is there any noise?
|
Yes
|
Go to the next step.
|
No
|
The system is normal. The after-market electrical devices might make a noise.
|
||
5
|
• Is there the noise from all speakers?
|
Yes
|
Go to the Step 7.
|
No
|
Go to the next step.
|
||
6
|
• Inspect the suspect speaker.
• Is the speaker normal?
|
Yes
|
Go to the next step.
|
No
|
If there is any foreign material on the speaker:
• Remove the foreign material from the speaker.
If the speaker is malfunctioning:
• Replace the speaker.
If the speaker is not installed properly:
• Install the speaker properly.
|
||
7
|
• Attempt to duplicate the symptom on the other vehicle.
• Is the noise better than the customer’s vehicle?
|
Yes
|
Go to the next step.
|
No
|
The system is normal. Explain the noise generation mechanism to the customer.
|
||
8
|
• Turn the ignition (F2, G6)/engine (WE-C, WL-3, WL-C, WLT-1, WLT-2) switch to the LOCK position.
• Remove the audio unit.
• Inspect the connection of the audio unit connector (24-pin) (for sound signal line).
• Is the connector connected securely?
|
Yes
|
Go to the next step.
|
No
|
If poor connection of audio unit connector:
• Securely connect the audio unit connector.
If the audio unit side connector is wrong:
• Replace the audio unit.
If the wiring harness-side connector is wrong:
• Repair or replace the pins and/or the connector.
After treating either the above-mentioned, then go to the next step.
|
||
9
|
• Is there any noise?
|
Yes
|
Go to the next step.
|
No
|
The system is normal.
|
||
10
|
• Inspect the ground condition of the antenna.
• Is the ground condition normal?
|
Yes
|
Replace the audio unit.
|
No
|
Repair or replace the ground. Go to the next step.
|
||
11
|
• Is there any noise?
|
Yes
|
Replace the audio unit.
|
No
|
The system is normal.
|