DTC: U0197:00/26:Er81 [Bluetooth SYSTEM (HANDS-FREE TELEPHONE (HF/TEL) SYSTEM)]


id0902g8408200

Description

•  U0197:00: Communication error with audio unit
•  26:Er81: CAN system communication error
Detection condition
CAN signal is not sent from Bluetooth unit
Fail-safe function
Not applicable
Possible cause
•  Short in wiring harness between Bluetooth unit and audio unit, short to power supply, short or open circuit to ground
•  Audio unit malfunction
•  Bluetooth unit malfunction

Diagnostic Procedure

Step

Inspection

Action

1
INSPECT FOR SHORT BETWEEN CAN CIRCUITS
•  Remove the glove compartment.
•  Switch the ignition ON (engine off or on).
•  Measure the voltage between the following terminals:
―  Between Bluetooth unit terminal S and body ground
―  Between Bluetooth unit terminal T and body ground
•  Are the measured voltage values between the 2 terminals the same?
Yes
Go to the next step.
No
Go to Step 4.
2
DETERMINE IF SHORT OCCURRING BETWEEN LINES IS IN AUDIO UNIT
•  Switch the ignition off (LOCK).
•  Remove the audio unit.
•  Disconnect the audio unit connector.
•  Switch the ignition ON (engine off or on).
•  Measure the voltage between the following terminals:
―  Audio unit connector (vehicle wiring harness) terminal 2I and body ground
―  Audio unit connector (vehicle wiring harness) terminal 2J and body ground
•  Are the measured voltage values between the 2 terminals the same?
Yes
Go to the next step.
No
Replace the audio unit because there is a short between circuits in the audio unit.
After replacement, go to Step 13.
3
DETERMINE IF SHORT OCCURRING BETWEEN LINES IS IN BLUETOOTH UNIT
•  Switch the ignition off (LOCK).
•  Remove the Bluetooth unit.
•  Disconnect the Bluetooth unit connector.
•  Switch the ignition ON (engine off or on).
•  Measure the voltage between the following terminals:
―  Audio unit connector (vehicle wiring harness) terminal 2I and body ground
―  Audio unit connector (vehicle wiring harness) terminal 2J and body ground
•  Are the measured voltage values between the 2 terminals the same?
Yes
Repair or replace the wiring harness between the audio unit and the Bluetooth unit because the wiring harness is shorted between circuits, then go to Step 13.
No
Replace the Bluetooth unit because there is a short between circuits in the Bluetooth unit.
After replacement, go to Step 13.
4
INSPECT FOR SHORT TO POWER SUPPLY IN CAN CIRCUIT
•  Measure the voltage between the following terminals:
―  Between Bluetooth unit terminal S and body ground
―  Between Bluetooth unit terminal T and body ground
•  Can B+ voltage be measured?
Note
•  If a short to power supply other than the B+ power supply has occurred, a constant voltage other than B+ can be measured.
Yes
Go to the next step.
No
Go to Step 7.
5
DETERMINE IF SHORT TO POWER SUPPLY IS OCCURRING IN AUDIO UNIT
•  Switch the ignition off (LOCK).
•  Remove the audio unit.
•  Disconnect the audio unit connector.
•  Switch the ignition ON (engine off or on).
•  Measure the voltage between the following terminals:
―  Audio unit connector (vehicle wiring harness) terminal 2I and body ground
―  Audio unit connector (vehicle wiring harness) terminal 2J and body ground
•  Can B+ voltage be measured?
Note
•  If a short to power supply other than the B+ power supply has occurred, a constant voltage other than B+ can be measured.
Yes
Go to the next step.
No
Replace the audio unit because there is a short to the power supply in the audio unit.
After replacement, go to Step 13.
6
DETERMINE IF SHORT TO POWER IS OCCURRING IN BLUETOOTH UNIT
•  Switch the ignition off (LOCK).
•  Remove the Bluetooth unit.
•  Disconnect the Bluetooth unit connector.
•  Switch the ignition ON (engine off or on).
•  Measure the voltage between the following terminals:
―  Audio unit connector (vehicle wiring harness) terminal 2I and body ground
―  Audio unit connector (vehicle wiring harness) terminal 2J and body ground
•  Can B+ voltage be measured?
Note
•  If a short to power supply other than the B+ power supply has occurred, a constant voltage other than B+ can be measured.
Yes
Repair or replace the wiring harness between the audio unit and the Bluetooth unit because the wiring harness is shorted to the power supply, then go to Step 13.
No
Replace the Bluetooth unit because there is a short to the power supply in the Bluetooth unit.
After replacement, go to Step 13.
7
INSPECT FOR SHORT TO GROUND IN CAN CIRCUIT
•  Switch the ignition off (LOCK).
•  Inspect for continuity between the following terminals:
―  Between Bluetooth unit terminal S and body ground
―  Between Bluetooth unit terminal T and body ground
•  Is there continuity?
Yes
Go to the next step.
No
Go to Step 10.
8
DETERMINE IF SHORT TO GROUND IS OCCURRING IN AUDIO UNIT
•  Remove the audio unit.
•  Disconnect the audio unit connector.
•  Inspect for continuity between the following terminals:
―  Audio unit connector (vehicle wiring harness) terminal 2I and body ground
―  Audio unit connector (vehicle wiring harness) terminal 2J and body ground
•  Is there continuity?
Yes
Go to the next step.
No
Replace the audio unit because there is a short to ground inside the unit.
After replacement, go to Step 13.
9
DETERMINE IF SHORT TO GROUND IS OCCURRING IN BLUETOOTH UNIT
•  Remove the Bluetooth unit.
•  Disconnect the Bluetooth unit connector.
•  Inspect for continuity between the following terminals:
―  Audio unit connector (vehicle wiring harness) terminal 2I and body ground
―  Audio unit connector (vehicle wiring harness) terminal 2J and body ground
•  Is there continuity?
Yes
Repair or replace the wiring harness between the audio unit and the Bluetooth unit because the wiring harness is shorted to ground, then go to Step 13.
No
Replace the Bluetooth unit because there is a short to ground inside the unit.
After replacement, go to Step 13.
10
INSPECT CAN CIRCUIT FOR OPEN CIRCUIT
•  Remove the audio unit.
•  Disconnect the audio unit connector.
•  Remove the Bluetooth unit.
•  Disconnect the Bluetooth unit connector.
•  Inspect for continuity between the following terminals:
―  Inspect the wiring harness for continuity between Bluetooth unit connector (vehicle wiring harness side) terminal S and audio unit connector (vehicle wiring harness side) terminal 2I.
―  Inspect the wiring harness for continuity between Bluetooth unit connector (vehicle wiring harness side) terminal T and audio unit connector (vehicle wiring harness side) terminal 2J.
•  Is there continuity?
Yes
Go to the next step.
No
Go to Step 13.
11
INSPECT AUDIO UNIT RESISTANCE
•  Inspect the resistance between the audio unit terminal 2I and terminal 2J (part side).
•  Is the resistance 118―130 Ω?
Yes
Go to the next step.
No
Replace the audio unit.
After replacement, go to Step 13.
12
INSPECT BLUETOOTH UNIT RESISTANCE
•  Inspect the resistance between Bluetooth unit terminals S and T (part side).
•  Is the resistance 118―130 Ω?
Yes
Go to the next step.
No
Replace the Bluetooth unit.
After replacement, go to the next step.
13
VERIFY THAT REPAIRS HAVE BEEN COMPLETED
•  Connect all the connectors.
•  Perform an inspection of the Bluetooth unit DTCs.
•  Is the same DTC displayed?
Yes
Return to Step 1 and inspect for other possible causes. If the malfunction recurs, replace the Bluetooth unit, then go to the next step.
No
Go to the next step.
14
VERIFY IF OTHER DTCs DISPLAYED
•  Are any other DTCs displayed?
Yes
Repair the malfunctioning part according to the applicable DTC troubleshooting.
No
DTC troubleshooting completed.