NO CD SOUND OUTPUT [ENTERTAINMENT SYSTEM [WITHOUT CENTER DISPLAY]]
id0903l9061300
Description
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NO CD SOUND OUTPUT
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Radio, AUX audio, Bluetooth® audio, and USB audio is output, but no CD sound
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Possible Causes
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• CD disc malfunction
• Audio unit malfunction
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Diagnostic Procedure
Step |
Inspection |
Action |
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1
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INSPECT CD
• Switch the ignition to ACC or ON (engine off or on).
• After obtaining the customer's consent, replace with a CD that was not used when the malfunction occurred.
• Is CD sound produced?
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Yes
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System is normal. Explain to the customer that the CD cannot be played for any one of the following reasons.
• Dirt or scratches on CD
• Sound file not compatible
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No
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Replace the audio unit, then go to the next step.
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||
2
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VERIFY IF MALFUNCTION CAUSE IS CORRECTED
• Switch the ignition to ACC or ON (engine off or on).
• Insert the CD disc when the malfunction occurred.
• Is CD sound produced?
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Yes
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Troubleshooting completed. (explain the contents of the servicing to the customer)
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No
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Verify the malfunction symptom in the symptom troubleshooting chart and perform the other applicable malfunction diagnosis.
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