NO CD SOUND OUTPUT [ENTERTAINMENT SYSTEM [WITHOUT CENTER DISPLAY]]


id0903l9061300

Description
NO CD SOUND OUTPUT
Radio, AUX audio, Bluetooth® audio, and USB audio is output, but no CD sound
Possible Causes
•  CD disc malfunction
•  Audio unit malfunction

Diagnostic Procedure

Step

Inspection

Action

1
INSPECT CD
•  Switch the ignition to ACC or ON (engine off or on).
•  After obtaining the customer's consent, replace with a CD that was not used when the malfunction occurred.
•  Is CD sound produced?
Yes
System is normal. Explain to the customer that the CD cannot be played for any one of the following reasons.
•  Dirt or scratches on CD
•  Sound file not compatible
No
Replace the audio unit, then go to the next step.
2
VERIFY IF MALFUNCTION CAUSE IS CORRECTED
•  Switch the ignition to ACC or ON (engine off or on).
•  Insert the CD disc when the malfunction occurred.
•  Is CD sound produced?
Yes
Troubleshooting completed. (explain the contents of the servicing to the customer)
No
Verify the malfunction symptom in the symptom troubleshooting chart and perform the other applicable malfunction diagnosis.