DTC B1D19:00 [CONNECTIVITY MASTER UNIT (TYPE-A)]

Description	Region code error or parental lock function error
Detection condition	• The connectivity master unit (CMU) detects a region code error or parental lock function error with the ignition switched ON (engine off or on).
Fail-safe	Not applicable
Possible cause	• Use of incompatible DVD ― The region code of the DVD disc inserted in the DVD/CD player differs from the region code which can be played by DVD/CD player. • The DVD disc viewing restriction level is out of the viewing restriction level set using the parental lock function, and the PIN code input failed. • DVD/CD player malfunction
System wiring diagram	Not applicable

Description

Region code error or parental lock function error

Detection condition

• The connectivity master unit (CMU) detects a region code error or parental lock function error with the ignition switched ON (engine off or on).

Fail-safe

Not applicable

Possible cause

• Use of incompatible DVD

― The region code of the DVD disc inserted in the DVD/CD player differs from the region code which can be played by DVD/CD player.

• The DVD disc viewing restriction level is out of the viewing restriction level set using the parental lock function, and the PIN code input failed.

• DVD/CD player malfunction

System wiring diagram

Not applicable

Step	Inspection	Action
1	VERIFY DVD DISC REGION CODE Note • The region code which can be played by the vehicle DVD/CD player is region 2 (for Europe and Japan). • Verify the region code indicated on the back of the DVD disc package or the DVD label of the unplayable DVD. • Is region code 2 indicated?	Yes	Go to the next step.
No	Explain to the customer that the current DVD disc which they are trying to play cannot be played in the DVD/CD player of the vehicle.
2	VERIFY IF CAUSE IS VIEWING RESTRICTION LEVEL SETTING • Operate the center display as follows and verify if the parental lock function has been set. 1. Select “Entertainment” on the home screen. 2. Select “DVD” on the entertainment screen. 3. Select the parental lock button on the DVD screen. 4. Verify the “Parental Lock” setting on the parental lock screen. • Is the function set to “ON”?	Yes	Verify the DVD disc package to check whether a viewing restriction level has been set on the disc. Viewing restriction level has been set: • Explain the following to the customer and input the PIN code which has been set. ― If the DVD disc viewing restriction level is out of the viewing restriction level set using the parental lock function, playback of the media has been restricted. ― To play a DVD disc with the parental lock function set to valid, input of the PIN code (4-digit) set by the customer is required. Viewing restriction level has not been set: • Go to the next step.
No	Go to the next step.
3	VERIFY THAT REPAIRS HAVE BEEN COMPLETED • Clear the DTC for the connectivity master unit using the M-MDS. (See CLEARING DTC [CONNECTIVITY MASTER UNIT (TYPE-A)].) • Perform the DTC inspection for the connectivity master unit using the M-MDS. (See DTC INSPECTION [CONNECTIVITY MASTER UNIT (TYPE-A)].) • Is the same Pending DTC present?	Yes	Replace the DVD/CD player, then go to the next step. (Refer to the [DVD/CD PLAYER REMOVAL/INSTALLATION] in the workshop manual)
No	Go to the next step.
4	VERIFY IF OTHER DTCs DISPLAYED • Are any other DTCs displayed?	Yes	Repair the malfunctioning location according to the applicable DTC troubleshooting. (See DTC TABLE [CONNECTIVITY MASTER UNIT (TYPE-A) (E)].)
No	DTC troubleshooting completed.

Step

Inspection

Action

VERIFY DVD DISC REGION CODE

Note

• The region code which can be played by the vehicle DVD/CD player is region 2 (for Europe and Japan).

• Verify the region code indicated on the back of the DVD disc package or the DVD label of the unplayable DVD.

• Is region code 2 indicated?

Yes

Go to the next step.

Explain to the customer that the current DVD disc which they are trying to play cannot be played in the DVD/CD player of the vehicle.

VERIFY IF CAUSE IS VIEWING RESTRICTION LEVEL SETTING

• Operate the center display as follows and verify if the parental lock function has been set.

1. Select “Entertainment” on the home screen.

2. Select “DVD” on the entertainment screen.

3. Select the parental lock button on the DVD screen.

4. Verify the “Parental Lock” setting on the parental lock screen.

• Is the function set to “ON”?

Yes

Verify the DVD disc package to check whether a viewing restriction level has been set on the disc.

Viewing restriction level has been set:

• Explain the following to the customer and input the PIN code which has been set.

― If the DVD disc viewing restriction level is out of the viewing restriction level set using the parental lock function, playback of the media has been restricted.

― To play a DVD disc with the parental lock function set to valid, input of the PIN code (4-digit) set by the customer is required.

Viewing restriction level has not been set:

• Go to the next step.

Go to the next step.

VERIFY THAT REPAIRS HAVE BEEN COMPLETED

• Clear the DTC for the connectivity master unit using the M-MDS.

(See CLEARING DTC [CONNECTIVITY MASTER UNIT (TYPE-A)].)

• Perform the DTC inspection for the connectivity master unit using the M-MDS.

(See DTC INSPECTION [CONNECTIVITY MASTER UNIT (TYPE-A)].)

• Is the same Pending DTC present?

Yes

Replace the DVD/CD player, then go to the next step.