NO NAVIGATION GUIDANCE VOICE OUTPUT [ENTERTAINMENT SYSTEM (WITH CENTER DISPLAY) (TYPE-A)]
id160309060900
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Description
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NO NAVIGATION GUIDANCE VOICE OUTPUT
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• Radio, AUX/USB audio, Bluetooth® audio, and Internet radio audio is output, but no navigation guidance audio
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Possible Causes
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• SD card malfunction
• Connector poor contact or terminal damage
• Auxiliary jack/USB port/SD card slot hub malfunction
• Global positioning system (GPS) antenna malfunction
• Connectivity master unit (CMU) malfunction
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Diagnostic Procedure
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Step |
Inspection |
Action |
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1
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VERIFY VOLUME SETTING
• Switch the ignition to ACC or ON (engine off or on).
• Select the navigation mode by operating the commander switch or the center display.
• Operate the navigation guidance audio by operating the commander switch or the steering switch.
• Is navigation guidance audio output according to the operation?
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Yes
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System is normal.
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No
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Go to the next step.
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2
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VISUALLY INSPECT SD CARD
• Switch the ignition off.
• Visually inspect the SD card for looseness or damage.
• Is the SD card normal?
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Yes
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Go to the next step.
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No
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System is normal. (explain to the customer that there is a malfunction in SD card.)
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3
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INSPECT GPS ANTENNA CONNECTOR
• Disconnect the negative battery terminal.
(Refer to the [NEGATIVE BATTERY TERMINAL DISCONNECTION/CONNECTION] in the workshop manual.)
• Disconnect the GPS antenna connector.
• Inspect the connector engagement and connection condition and inspect the terminals for damage, deformation, corrosion, or disconnection.
• Is the connector normal?
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Yes
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Go to the next step.
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No
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Repair or replace the connector, then go to Step 6.
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4
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VERIFY IF MALFUNCTION CAUSE IS AUXILIARY JACK/USB PORT/SD CARD SLOT HUB
• Replace the auxiliary jack/USB port/SD card slot hub.
(Refer to the [AUXILIARY JACK/USB PORT/SD CARD SLOT HUB REMOVAL/INSTALLATION] in the workshop manual.)
• Connect all the connectors.
• Reconnect the negative battery terminal.
(Refer to the [NEGATIVE BATTERY TERMINAL DISCONNECTION/CONNECTION] in the workshop manual.)
• Insert the SD card when the malfunction occurred.
• Switch the ignition to ACC or ON (engine off or on).
• Select navigation by operating the center display or the commander switch.
• Set to an optional destination and operate the navigation function.
• Is navigation guidance audio output according to the operation?
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Yes
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Troubleshooting completed. (Explain the contents of the servicing to the customer.)
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No
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Go to the next step.
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5
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VERIFY IF MALFUNCTION CAUSE IS GPS ANTENNA
• Switch the ignition off.
• Disconnect the negative battery terminal.
(Refer to the [NEGATIVE BATTERY TERMINAL DISCONNECTION/CONNECTION] in the workshop manual.)
• Replace the GPS antenna.
(Refer to the [GLOBAL POSITIONING SYSTEM (GPS) ANTENNA REMOVAL/INSTALLATION] in the workshop manual.)
• Connect all the connectors.
• Reconnect the negative battery terminal.
(Refer to the [NEGATIVE BATTERY TERMINAL DISCONNECTION/CONNECTION] in the workshop manual.)
• Insert the SD card when the malfunction occurred.
• Switch the ignition to ACC or ON (engine off or on).
• Select navigation by operating the center display or the commander switch.
• Set to an optional destination and operate the navigation function.
• Is navigation guidance audio output according to the operation?
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Yes
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Troubleshooting completed. (Explain the contents of the servicing to the customer.)
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No
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Replace the connectivity master unit (CMU), then go to the next step.
(Refer to the [CONNECTIVITY MASTER UNIT (CMU) REMOVAL/INSTALLATION] in the workshop manual.)
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6
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VERIFY IF MALFUNCTION CAUSE IS CORRECTED
• Switch the ignition off.
• Disconnect the negative battery terminal.
(Refer to the [NEGATIVE BATTERY TERMINAL DISCONNECTION/CONNECTION] in the workshop manual.)
• Connect all the connectors.
• Reconnect the negative battery terminal.
(Refer to the [NEGATIVE BATTERY TERMINAL DISCONNECTION/CONNECTION] in the workshop manual.)
• Insert the SD card when the malfunction occurred.
• Switch the ignition to ACC or ON (engine off or on).
• Select navigation by operating the center display or the commander switch.
• Set to an optional destination and operate the navigation function.
• Is navigation guidance audio output according to the operation?
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Yes
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Troubleshooting completed. (Explain the contents of the servicing to the customer.)
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No
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Verify the malfunction symptom in the symptom troubleshooting chart and perform the other applicable malfunction diagnosis.
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