NO.3 CD PLAYER/CHANGER DOES NOT PLAY THE CD/NO SOUND [CD PLAYER/CHANGER]

NO.3 CD PLAYER/CHANGER DOES NOT PLAY THE CD/NO SOUND [CD PLAYER/CHANGER]SM2446121

NO.3 CD PLAYER/CHANGER DOES NOT PLAY THE CD/NO SOUND [CD PLAYER/CHANGER]

id0903e5806100

3	CD player/changer does not play the CD/No sound
Possible DTC	Using the M-MDS		B1188:64
	Without using M-MDS (On-board diagnostic test mode)	Audio unit	10:Er07, 22:Er07
	Without using M-MDS (On-board diagnostic test mode)	Car-navigation unit	Device code 22/error code 07
Possible cause	• CD is inserted upside down • Defective CD (e.g., cracked, badly bent, rough edges, scratch, dirty CD, condensation) • Non-conventional discs (e.g., 8 cm (3 in) CD, 8 cm (3 in) disc adapter, heart-shaped disc, octagonal disc) • Audio unit/car-navigation unit (without integrated multi information display) unit malfunction

Diagnostic procedure

STEP	INSPECTION		ACTION
1	• Turn the radio ON and inspect that there is sound. • Is there sound? Note • Check for the volume dial position.	Yes	Go to the next step.
1		No	Go to the symptom troubleshooting No.3 (Audio system).
2	• Was CD inserted properly, label-side up?	Yes	Go to the next step.
2	• Was CD inserted properly, label-side up?	No	Explain to the customer that CD should be inserted into the slot, label-side up.
3	• Replace the CD known to be good. • Does the CD player/changer load the CD?	Yes	Go to the next step.
3		No	Replace the audio unit/car-navigation unit (without integrated multi information display). (See AUDIO UNIT REMOVAL/INSTALLATION.) (See CAR-NAVIGATION UNIT REMOVAL/INSTALLATION.)
4	• Visually inspect the CD. ― Is there any dirt, scratch or deformation on the CD? ― Is the CD a non-conventional disc? ― Is there a CD in MP3/WMA recording?	Yes	Explain to the customer that the defective CD or non-conventional disc cannot be use.
4		No	Replace the audio unit/car-navigation unit (without integrated multi information display). (See AUDIO UNIT REMOVAL/INSTALLATION.) (See CAR-NAVIGATION UNIT REMOVAL/INSTALLATION.)