NO.1 CD PLAYER/CHANGER DOES NOT LOAD THE CD OR EJECTS THE CD IMMEDIATELY [CD PLAYER/CHANGER]

1	CD player/changer does not load the CD or ejects the CD immediately
Possible cause	• CD is inserted upside down • Defective CD (e.g., cracked, badly bent, rough edges, scratch, dirty CD, condensation) • Non-conventional discs (e.g., 8 cm (3 in) CD, 8 cm (3 in) disc adapter, heart-shaped disc, octagonal disc) • Deformed disc is used (e.g., out of specification (thickness), bent disc) • Poor connection of audio unit connector or terminal (e.g., damaged, bent, pulled-out pin, corrosion) • Audio unit malfunction • Car-navigation unit malfunction

CD player/changer does not load the CD or ejects the CD immediately

Possible DTC

Using the M-MDS

B1D19:79

Without using M-MDS (On-board diagnostic test mode)

Audio unit

10:Er01, 22:Er01

Car-navigation unit

Device code 22/error code 01

Possible cause

• CD is inserted upside down

• Defective CD (e.g., cracked, badly bent, rough edges, scratch, dirty CD, condensation)

• Non-conventional discs (e.g., 8 cm (3 in) CD, 8 cm (3 in) disc adapter, heart-shaped disc, octagonal disc)

• Deformed disc is used (e.g., out of specification (thickness), bent disc)

• Poor connection of audio unit connector or terminal (e.g., damaged, bent, pulled-out pin, corrosion)

• Audio unit malfunction

• Car-navigation unit malfunction

STEP	INSPECTION	ACTION
1	• Is CD inserted properly, label-side up?	Yes	Go to the next step.
No	Explain to the customer that CD should be inserted into the slot, label-side up.
2	• Replace with a CD known to be good. • Does the CD player/changer load the CD?	Yes	Go to the next step.
No	Replace the audio unit/car-navigation unit (without integrated multi information display). (See AUDIO UNIT REMOVAL/INSTALLATION.) (See CAR-NAVIGATION UNIT REMOVAL/INSTALLATION.)
3	• Visually inspect the CD. ― Is there any dirt, scratch or deformation on the CD? ― Is the CD a non-conventional disc?	Yes	Explain to the customer that the defective CD or non-conventional disc cannot be use.
No	Go to the next step.
4	• Turn the ignition switch to the LOCK position. • Inspect the connection of the audio unit/car-navigation unit (without integrated multi information display) connector (24-pin). • Inspect both audio unit/car-navigation unit (without integrated multi information display) connector and wiring harness-side connector for poor connection. (such as damaged/bent/pulled-out pins, corrosion) • All the pins and connector normal?	Yes	Replace the audio unit/car-navigation unit (without integrated multi information display). (See AUDIO UNIT REMOVAL/INSTALLATION.) (See CAR-NAVIGATION UNIT REMOVAL/INSTALLATION.)
No	If the audio unit/car-navigation unit (without integrated multi information display) connector/ pin is wrong: • Replace the audio unit/car-navigation unit (without integrated multi information display). (See AUDIO UNIT REMOVAL/INSTALLATION.) (See CAR-NAVIGATION UNIT REMOVAL/INSTALLATION.) If the wiring harness-side connector/pin is wrong: • Repair or replace the pins and/or the connector.

STEP

INSPECTION

ACTION

• Is CD inserted properly, label-side up?

Yes

Go to the next step.

Explain to the customer that CD should be inserted into the slot, label-side up.

• Replace with a CD known to be good.

• Does the CD player/changer load the CD?

Yes

Go to the next step.

Replace the audio unit/car-navigation unit (without integrated multi information display).

(See AUDIO UNIT REMOVAL/INSTALLATION.)

(See CAR-NAVIGATION UNIT REMOVAL/INSTALLATION.)

• Visually inspect the CD.

― Is there any dirt, scratch or deformation on the CD?

― Is the CD a non-conventional disc?

Yes

Explain to the customer that the defective CD or non-conventional disc cannot be use.

Go to the next step.

• Turn the ignition switch to the LOCK position.

• Inspect the connection of the audio unit/car-navigation unit (without integrated multi information display) connector (24-pin).

• Inspect both audio unit/car-navigation unit (without integrated multi information display) connector and wiring harness-side connector for poor connection. (such as damaged/bent/pulled-out pins, corrosion)

• All the pins and connector normal?

Yes

Replace the audio unit/car-navigation unit (without integrated multi information display).

(See AUDIO UNIT REMOVAL/INSTALLATION.)

(See CAR-NAVIGATION UNIT REMOVAL/INSTALLATION.)

If the audio unit/car-navigation unit (without integrated multi information display) connector/ pin is wrong:

• Replace the audio unit/car-navigation unit (without integrated multi information display). (See AUDIO UNIT REMOVAL/INSTALLATION.) (See CAR-NAVIGATION UNIT REMOVAL/INSTALLATION.)

If the wiring harness-side connector/pin is wrong:

• Repair or replace the pins and/or the connector.