NO.3 NO SOUND FROM ALL SPEAKERS [ENTIRE AUDIO SYSTEM]


id0903e2803200


Without Bose®

3

No sound from all speakers

Possible DTC

Using the M-MDS

B1188:64, B1D19:96, U3000:09, U3003:16

Without using M-MDS (On-board diagnostic test mode)

Audio unit (without display)

03:Er07, 03:Er10, 09:Er21, 09:Er20

Audio unit (with display)

•  Device code 22/error code 07, 10
•  Device code 09/error code 21, 20
Possible cause
•  Audio unit malfunction
•  Speaker malfunction
•  Poor connection of audio unit connector, terminal damage

Diagnostic procedure

STEP

INSPECTION

ACTION

1
•  Play the CD or Radio.
•  Adjust the volume between ”10” to “15”.
•  Is there sound?
Yes
The system is normal.
No
Go to the next step.
2
•  Turn the ignition switch to the LOCK position.
•  Remove the audio unit.
•  Disconnect the audio unit connector (24-pin).
•  Inspect the continuity between the audio unit wiring harness-side connector terminal and ground:
For front door speaker
―  Terminal 1A (LH+)—GND
―  Terminal 1C (LH-)—GND
―  Terminal 1D (RH+)—GND
―  Terminal 1F (RH-)—GND
For rear door speaker
―  Terminal 1S (LH+)—GND
―  Terminal 1U (LH-)—GND
―  Terminal 1V (RH+)—GND
―  Terminal 1X (RH-)—GND
•  Is there continuity?
Yes
Repair or replace the suspect wiring harness or speaker unit.
Note
•  If there is a short circuit between the speaker harness or speaker lead wire and ground, the protector circuit inside the audio unit operates to cut the sound.
No
Replace the audio unit.


With Bose®

3

No sound from all speakers

Possible DTC

Using the M-MDS

B1188:64, B1D19:96, U3000:09, U3003:16

Without using M-MDS (On-board diagnostic test mode)

Audio unit

•  Device code 22/error code 07, 10
•  Device code 09/error code 21, 20

Car-navigation unit

•  Device code 22/error code 07, 10
•  Device code 09error code 21, 20
Possible cause
•  Speaker malfunction
•  Audio amplifier malfunction
•  Open or short circuit in wiring harness between audio amplifier and audio unit/car-navigation unit
•  Short circuit inside speaker
•  Poor connection of audio unit/car-navigation unit or audio amplifier connector, terminal damage
•  CAN signal wiring harness malfunction
•  Short circuit inside speaker
•  Open or short circuit in wiring harness between audio amplifier and speaker

Diagnostic procedure

STEP

INSPECTION

ACTION

1
•  Play CD or radio.
•  Adjust the volume between “10” and “15”.
•  Is there sound?
Yes
The system is normal.
No
Go to the next step.
2
•  Measure the voltage at the audio amplifier terminal 4A (8-pin, vehicle harness-side).
•  Is the voltage B+?
Yes
Go to Step 4.
No
Repair or replace wiring harness between the audio amplifier and fuse.
Go to the next step.
3
•  Is there any sound?
Yes
The system is normal.
No
Go to the next step.
4
•  Inspect the connection of audio unit/car-navigation unit connector (24-pin) and audio amplifier for poor connection (such as damaged/pulled-out pins corrosion).
•  Are all the pins normal?
Yes
Go to the next step.
No
Repair or replace the pins and/or the connector.
5
•  Turn the ignition switch to the LOCK position.
•  Disconnect the audio amplifier connector.
•  Inspect continuity between the following terminals of the audio amplifier connector and speaker connector.
For front door speaker
―  Terminal 3L (LH+)—Terminal B
―  Terminal 3N (LH-)—Terminal A
―  Terminal 3K (RH+)—Terminal B
―  Terminal 3M (RH-)—Terminal A
For front speaker
―  Terminal 3B (LH+)—Terminal B
―  Terminal 3A (LH-)—Terminal A
―  Terminal 3D (RH+)—Terminal B
―  Terminal 3F (RH-)—Terminal A
For rear door speaker
―  Terminal 3I (LH+)—Terminal B
―  Terminal 3G (LH-)—Terminal A
―  Terminal 3C (RH+)—Terminal B
―  Terminal 3E (RH-)—Terminal A
For rear speaker
―  Terminal 4G (LH+)—Terminal B
―  Terminal 4E (LH-)—Terminal A
―  Terminal 4D (RH+)—Terminal B
―  Terminal 4C (RH-)—Terminal A
For center speaker
―  Terminal 3H (+)—Terminal B
―  Terminal 3J (-)—Terminal A
•  Is there continuity?
Yes
Go to the next step.
No
Repair or replace the repair related wiring harnesses.
6
•  Turn the ignition switch to the LOCK position.
•  Disconnect the audio amplifier connector.
•  Inspect the continuity between the audio amplifier connector and ground:
For front door speaker
―  Terminal 3L (LH+)—GND
―  Terminal 3N (LH-)—GND
―  Terminal 3K (RH+)—GND
―  Terminal 3M (RH-)—GND
For front speaker
―  Terminal 3B (LH+)—GND
―  Terminal 3A (LH-)—GND
―  Terminal 3D (RH+)—GND
―  Terminal 3F (RH-)—GND
For rear door speaker
―  Terminal 3I (LH+)—GND
―  Terminal 3G (LH-)—GND
―  Terminal 3C (RH+)—GND
―  Terminal 3E (RH-)—GND
For rear speaker
―  Terminal 4G (LH+)—GND
―  Terminal 4E (LH-)—GND
―  Terminal 4D (RH+)—GND
―  Terminal 4C (RH-)—GND
For center speaker
―  Terminal 3H (+)—GND
―  Terminal 3J (-)—GND
•  Is there continuity?
Yes
Repair or replace the related wiring harness or speaker.
Note
•  If there is a short circuit between the speaker harness or speaker lead wire and ground, the protector circuit inside the audio unit/car-navigation unit operates to cut the sound.
No
Go to the next step.
7
•  Turn the ignition switch to LOCK position.
•  Disconnect the audio amplifier connector and the audio unit/car-navigation unit connector (24-pin).
•  Inspect the continuity between audio amplifier terminal 2N (vehicle wiring harness-side) and audio unit/car-navigation unit terminal 1J (24-pin, vehicle wiring harness- side).
•  Is there continuity?
Yes
Go to the next step.
No
Repair or replace the wiring harness between the audio amplifier and the audio unit/car-navigation unit.
8
•  Turn the ignition switch to LOCK position.
•  Disconnect the audio unit/car-navigation unit connector (24-pin) and audio amplifier connectors.
•  Inspect the for an open or short circuit in following wiring harnesses:
―  audio unit/car-navigation unit terminal 1O—audio amplifier terminal 3O (CAN_H)
―  audio unit/car-navigation unit terminal 1Q—audio amplifier terminal 3P (CAN_L)
•  Is there continuity?
Yes
Repair or replace malfunctioning part.
No
Go to the next step.
9
•  Is there any sound?
Yes
The system is normal.
No
Replace the audio amplifier.