NO.3 CD PLAYER/CHANGER DOES NOT PLAY THE CD/NO SOUND [CD PLAYER/CHANGER]

id0903e5806100

3 | CD player/changer does not play the CD/No sound
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Possible DTC | 10:Er07, 22:Er07
POSSIBLE CAUSE | • CD is inserted upside down • Defective CD (e.g., cracked, badly bent, rough edges, scratch, dirty CD, condensation) • Non-conventional discs (e.g., 8 cm (3 in) CD, 8 cm (3 in) disc adapter, heart-shaped disc, octagonal disc) • Audio unit malfunction

Diagnostic procedure

STEP | INSPECTION | ACTION
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1 | • Turn the radio ON and inspect that there is a sound. • Is there a sound? Note • Check for the volume dial position. | Yes | Go to the next step.
No | Go to the symptom troubleshooting No.3 (ENTIRE AUDIO SYSTEM).
2 | • Was CD inserted properly, label-side up? | Yes | Go to the next step.
No | Explain to the customer that CD should be inserted into the slot, label-side up.
3 | • Replace the CD known to be good. • Does the CD player/changer load the CD? | Yes | Go to the next step.
No | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION). (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY).
4 | • Visually inspect the CD. ― Is there any dirt, scratch or deformation on the CD? ― Is the CD a non-conventional disc? ― Is there a CD in MP3/WMA recording? | Yes | Explain to the customer that the defective CD or non-conventional disc cannot be use.
No | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION). (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY).