NO.5 CD PLAYER/CHANGER SCRATCHES ON THE CD [CD PLAYER/CHANGER]

id0903e5806300

5 | CD player/changer scratches on the CD
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Possible DTC | 10:Er02, 22:Er02
POSSIBLE CAUSE | • Deformed disc is used (e.g., out of specification (thickness), bent disc) • Multiple CDs are inserted into the CD player at the same time • Audio unit malfunction

Diagnostic procedure

STEP | INSPECTION | ACTION
--- | --- | ---
1 | • Were the multiple CDs inserted into the CD player at the same time? | Yes | Explain to the customer to insert a CD one by one.
No | Go to the next step.
2 | • Visually inspect the CD. • Is the CD a deformed disc (e.g., out of specification (thickness), bent disc)? | Yes | Audio system is normal. Explain to the customer that the CD is malfunctioning.
No | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION). (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY).