VEHICLE SPEED CANNOT BE SET TO SPEED LIMIT [INTELLIGENT SPEED ASSISTANCE (ISA)]


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Note
•  Due to environmental effects, the system behavior may differ from the driver’s intentions even though the vehicle has no malfunction. To perform symptom troubleshooting, an understanding of the applicable system from the new vehicle instruction is required. For details on the control conditions of the system, refer to the [INTELLIGENT SPEED ASSISTANCE (ISA)] operation in the service highlights/technical guide.

Outline

Description
•  The vehicle speed cannot be set to the speed limit displayed on the traffic sign using the cruise control switch.
Possible cause
•  Personalization feature not set
•  Invalid SD card
•  Cruise control switch malfunction
•  Forward sensing camera (FSC) malfunction
•  BCM malfunction


Diagnostic Procedure

Step

Inspection

Action

1
VERIFY ALL SYSTEM DTCs
•  Perform the DTC inspection.
•  Are any DTCs displayed?
Yes
Repair the malfunctioning location according to the applicable DTC troubleshooting.
No
Go to the next step.
2
VERIFY PERSONALIZATION FEATURES SETTING
•  Verify the [notification and warning volume] using the personalization features.
Note
•  For personalization features setting using the center display, refer to Mazda Connect's [PERSONALIZATION FEATURES].
•  Was the speed limit sign threshold set to+0 km/h (+0 mph)?
Yes
Complete the symptom troubleshooting. (Explain the system operation conditions to the customer.)
No
Go to the next step.
3
VERIFY PERSONALIZATION FEATURES SETTING
•  Verify the [notification and warning volume] using the personalization features.
Note
•  For personalization features setting using the center display, refer to Mazda Connect's [PERSONALIZATION FEATURES].
•  Was the speed limit sign threshold set to+0 km/h (+0 mph)?
Yes
Complete the symptom troubleshooting. (Explain the system operation conditions to the customer.)
No
Go to the next step.
4
VERIFY IF SD CARD IS VALID
•  Perform diagnostic assist function “Storage Diagnostic Test” MAP Areas.
(Refer to the [DIAGNOSTIC ASSIST FUNCTION] in the workshop manual)
•  Has the traffic sign speed limit sync been turned off?
Yes
Go to the next step.
No
Explain to the customer that the SD card is not valid.
5
INSPECT CRUISE CONTROL SWITCH FOR MALFUNCTION
•  Is the part normal?
Yes
Go to the next step.
No
Repair or replace the malfunctioning location and perform the repair completion verification.
Repair completion verification
VERIFY THAT VEHICLE IS REPAIRED
•  Install/connect the part removed/disconnected during the troubleshooting procedure.
•  Has the malfunction symptom been eliminated?
Yes
Complete the symptom troubleshooting. (Explain contents of repair to customer)
No
Refer to the controller area network (CAN) malfunction diagnosis flow to inspect for a CAN communication error.
If the CAN communication is normal, perform the diagnosis from Step 1.
•  If the malfunction is not resolved, replace the BCM.