NO.4 SOUND JUMPS [CD PLAYER/CHANGER]


id0903e5806200

4

Sound jumps

Possible DTC

POSSIBLECAUSE
•  Audio unit malfunction (with audio system)
•  Car-navigation unit malfunction (with car-navigation system)
•  Defective CD (e.g., cracked, badly bent, rough edges, scratch, dirty CD, condensation)
•  Improper audio unit installation (e.g., rattle, loose)
•  Inadequate tire pressure
Note
•  The CD may be malfunctioning if the sound jumps on the certain CD only. Inspect the CD player/changer operation using the CD known to be good.

Diagnostic procedure

STEP

INSPECTION

ACTION

1
•  Does the sound jump when the vehicle is stopped?
Yes
Go to Step 6.
No
Go to the next step.
2
•  Drive the vehicle.
•  Does the sound jump when driving over uneven surfaces?
Yes
Go to the next step.
No
Go to Step 6.
3
•  Is the audio unit installed securely?
Yes
Go to the next step.
No
Install the audio unit securely.
4
•  Inspect the tire pressure.
•  Is the tire pressure normal?
Yes
Replace the audio unit (with audio system).
Replace the car-navigation unit (with car-navigation system).
No
Go to the next step.
5
•  Adjust the tire pressure within specification.
•  Does the sound jump when driving the vehicle?
Yes
Replace the audio unit (with audio system).
Replace the car-navigation unit (with car-navigation system).
No
Audio system is normal. Explain repairs to the customers.
6
•  Replace the CD known to be good.
•  Does the sound jump when driving the vehicle?
Yes
Replace the audio unit (with audio system).
Replace the car-navigation unit (with car-navigation system).
No
Audio system is normal. Explain to the customer that the CD is malfunctioning.