NO.5 CD PLAYER/CHANGER SCRATCHES ON THE CD [CD PLAYER/CHANGER]


id0903e5806300

5

CD player/changer scratches on the CD

Possible DTC

With M-MDS

B1188:64

Without M-MDS

Audio unit
•  10:Er07
•  22:Er07
Car-navigation unit
•  Device code 22/Error code 07
POSSIBLECAUSE
•  Deformed disc is used (e.g., out of specification (thickness), bent disc)
•  Multiple CDs are inserted into the CD player at the same time
•  Audio unit malfunction (with audio system)
•  Car-navigation unit malfunction (with car-navigation system)

Diagnostic procedure

STEP

INSPECTION

ACTION

1
•  Were the multiple CDs inserted into the CD player at the same time?
Yes
Explain to the customer to insert a CD one by one.
No
Go to the next step.
2
•  Visually inspect the CD.
•  Is the CD a deformed disc (e.g., out of specification (thickness), bent disc)?
Yes
Audio system is normal. Explain to the customer that the CD is malfunctioning.
No
Replace the audio unit (with audio system).
Replace the car-navigation unit (with car-navigation system).