NO.3 CD PLAYER/CHANGER DOES NOT PLAY THE CD/NO SOUND.

id0903a1806100

3

CD player/changer does not play the CD/No sound./03:Er07, 03:Er10, 06:Er07, 10:Er07, 22:Er07

TROUBLESHOOTING HINTS

• CD is inserted upside down.
• Audio units is malfunctioning.
• Defective CD. (e.g., cracked, badly bent, rough edges, scratch, dirty CD, condensation).
• Non-conventional discs. (e.g., 8cm (3 in) CD, 8cm (3 in) disc adapter, heart-shaped disc, octagonal disc)

Diagnostic procedure

STEP

INSPECTION

ACTION

1
• Turn the radio ON and inspect that there is a sound.
• Is there a sound?
Note

• Check for the volume position.

Yes
Go to the next step.
No
Go to the symptom troubleshooting No.3 (Audio system)
2
• Was CD inserted properly, label-side up?
Yes
Go to the next step.
No
Explain to the customer that CD should be inserted into the slot, label-side up.
3
• Replace the CD known to be good.
• Does the CD player/changer load the CD?
Yes
Go to the next step.
No
Replace the audio unit.
4
• Visually inspect the CD.
- Is there any dirt, scratch or deformation on the CD?
- Is the CD a non-conventional disc?
- Is there a CD in MP3 recording?
Yes
Explain to the customer that the defective CD or non-conventional disc cannot be use.
No
Replace the audio unit.