NO.5 CD PLAYER/CHANGER SCRATCHES ON THE CD.

id0903a1806300

5

CD player/changer scratches on the CD./03:Er02, 06:Er02, 10:Er02, 22:Er02

TROUBLESHOOTING HINTS

• Audio units is malfunctioning.
• Deformed disc is used. (e.g., out of specification (thickness), bent disc).
• Multiple CDs are inserted into the CD player at the same time.

Diagnostic procedure

STEP

INSPECTION

ACTION

1
• When the multiple CDs inserted into the Cd player at the same time?
Yes
Explain to the customer to insert a Cd one by one.
No
Go to the next step.
2
• Visually inspect the CD.
• Is the Cd a deformed disc (e.g., out of specification (thickness), bent disc)?
Yes
Audio system is normal. Explain to the customer that the CD is malfunctioning.
No
Replace the audio unit.