NO.1 NO SOUND OF THE CASSETTE TAPE


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No sound of the cassette tape./00:Er01, 00:Er03, 00:Er10

TROUBLESHOOTING HINTS

• Tape head gathers oxide residue from cassette tape.
• Cassette tape player is malfunctioning.

Diagnostic procedure

STEP

INSPECTION

ACTION

1
• Replace with the cassette tape known to be good.
• Does the cassette tape player sound?
Yes
The cassette tape player is normal. Explain to the customer that the cassette tape is malfunctioning.
No
Go to the next step.
2
• Clean the tape head using the good quality head-cleaning tape.
• Does the cassette tape player sound?
Yes
Explain the repairs (head cleaning) to the customer.
No
Replace the cassette tape player.