1. Disconnect the negative battery cable.
2. Remove the liftgate upper trim. (See LIFTGATE UPPER TRIM REMOVAL/INSTALLATION [WGN].)
3. Disconnect the rear washer hose. (See REAR WASHER HOSE REMOVAL/INSTALLATION [WGN].)
4. Disconnect the vehicle harness and the vehicle harness connector, attached to the liftgate, from the liftgate harness connector.
5. Pry away the stay damper's band with a screwdriver.
6. Pry out the connecting part of the stay damper and the hinge with a screwdriver to disconnect them. Then remove the stay damper.
7. Remove the bolts A, then remove the liftgate.
8. To remove the hinge, remove the headliner and the nut.
9. To remove the stay damper, remove the bolt B.
10. Install in the reverse order of removal.