1. Operate the instrument cluster switch and the ignition switch, and verify the malfunction indicated by the customer.
2. Visually inspect the instrument cluster switch and the ignition switch. Refer to the following chart.
Visual Inspection Chart
3. If the steering wheel is jammed, release the steering wheel by rotating it in both directions, and then verify that the ignition key is disconnected correctly.
4. If the switch malfunction is not visually evident, go to the Symptom Troubleshooting.