Canada - Body - Power Rear Door Shudder/Water leaks

Bulletin
TSB2724

Issue Date
March 20, 2007

Market
Canada

Title
BACK DOOR STAY LEAK & COLD WEATHER SHUDDER IMPROVEMENT

Component
BODY COMPONENT

Models
'04 - '07 Sienna

TSB UPDATE NOTICE:

The information contained in this TSB supercedes TSB No. 1341. TSB No. 1341 is now obsolete and should be discarded.

INTRODUCTION:

The back door stays for 2004 - 2007 model year Sienna vehicles have been redesigned. The updated service parts are available to:
- Reduce the operating effort of the rear hatch.
- Prevent seal damage resulting in leakage.
- Reduce the slight power back door shudder that can occur during cold weather conditions.

APPLICABLE VEHICLES:
- 2004 - 2007 model year Sienna vehicles produced BEFORE the Production Change Effective VINs shown below.






PRODUCTION CHANGE INFORMATION:






WARRANTY INFORMATION:

PARTS INFORMATION:






Power Back Door:






Manual Back Door:

NOTE:
Dealerships must replace BOTH the stay and brackets with NEW service parts.
The old and new parts are NOT interchangeable.

REPAIR PROCEDURE:

1. Remove back door stay sub-assembly.







a. Remove the 2 bolts and disconnect the back door stay sub-assembly from the body panel (mounting point A).







b. Using the screwdriver, disengage the clips and remove the stay from the door panel.

NOTE:
Make sure to hold the door in position when removing the stay from the door panel.

c. Remove the bolt from the door panel (mounting point B).







2. Install back door stay sub-assembly.

a. Install the back door stay sub-assembly with the bolt to the door panel (mounting point B).

For door side: Torque:19.5 N-m (200 kgf-cm, 14 ft-lbf)

b. Install the bracket with the 2 bolts to the body panel (mounting point A).
c. Install the stay to the bracket by engaging the stay clip onto the bracket.

For body side: Torque:17.5 N-m (180 kgf-cm, 13 ft-lbf)

3. Verify the back door opens and closes properly.
4. Dispose of previous back door stay sub-assembly.
a. Horizontally position the stay in a vise with the piston-rod pulled out.
b. Wearing safety glasses, gradually cut between A and B as shown in the illustration using a metal saw to slowly release the gas.






Dimension:

NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.