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Rearview Camera Does Not Come on or Work Properly

Rearview camera does not come on or work properly

NOTE:
- Check the navigation system has the correct DVD color (white) and software version. The wrong DVD or version can affect the rearview camera function.
- Check the DVD for scratches.
- Do this test with a fully charged battery.
- A short in the wiring to the rearview camera can permanently damage the navigation unit.

1. Turn the ignition switch ON (II), and start the engine.

Does the Navigation screen come on and show an image when the vehicle is started?

YES - Go to step 2.

NO - Go to troubleshooting for "No picture is displayed".

2. Go into the diagnostic menu, then go to Car Status and check the BACK-Reverse indication status.

Does BACK go to [1] from [0] when the gear selector is placed in reverse?

YES - Go to step 3.

NO - Repair the back-up signal from the MICU.

3. Check the connections between navigation unit connector D (7P) and the rearview camera connector (6P).

Are the connections OK?

YES - Go to step 4.

NO - Reconnect the connectors.




4. Disconnect navigation unit connector D (7P) and rearview camera connector (6P).

Is there continuity?

YES - Go to step 5.

NO - Replace the appropriate shielded harness between the navigation unit and the rearview camera.




5. Check for continuity between navigation unit connector D (7P) and body ground according to the table. Then check same terminals for continuity to the harness shield (D6).

Is there continuity?

YES - Replace the appropriate shielded harness between the navigation unit and the rearview camera.

NO - Go to step 6.




7. Turn the ignition switch ON (II), and measure the voltage between navigation unit connector D (7P) and body ground according to the table.

Is there 0.1 V or more?

YES - Replace the appropriate shielded harness between the navigation unit and the rearview camera.

NO - Go to step 8.

8. Turn the ignition switch OFF.
9. Reconnect the rearview camera connector (6P).
10. Substitute and connect a known-good navigation unit and check the rearview camera image in reverse.

Is the rear view image OK?

YES - Replace the original navigation unit.

NO - Replace the rearview camera.

11. Press the "Return" in the upper light corner of the screen to return the main menu, then go to "Version".
12. Check the model code that is displayed.

Is the correct navigation unit model code displayed for this vehicle?

YES - Go to step 13.

NO - The wrong navigation unit in installed. Replace the navigation unit with the correct part.

13. Remove the DVD disc from the navigation unit and check the label color of the DVD disc.

Is the DVD disc label white (or possibly gray for Canada)?

YES - Reinsert the DVD disc, and go to step 4.

NO - Replace the DVD disc with the correct color. See the Obtaining a Navigation DVD in the "General Troubleshooting Information".