Symptom Troubleshooting

Audio System Symptom Troubleshooting - Audio disc does not eject

Audio disc does not eject

NOTE:

- Check the vehicle battery condition first Battery Test.
- Check the connectors for poor connections or loose terminals.
- Disc labels should not be used in the audio unit. They may jam and damage the player mechanism.
- Make sure the audio disc is compatible with the system (see Owner's Manual for more information).

1. Turn the ignition switch to ON (II).

2. Turn on the audio system.

Does the system turn on?

YES -

Go to step 3.

NO -

Go to Audio unit power switch will not turn on (No information display and no sound) troubleshooting Audio Unit Power Switch Will Not Turn On (No Information Display and No Sound).

3. Check to see if the disc ejects correctly with no binding when you push the EJECT button.

Does the disc eject properly?

YES -

Operation is normal.

NO -

- With ELS audio: Substitute a known-good audio unit Audio Unit Removal/Installation (With Navigation System), and recheck. If the symptom/indication goes away, replace the audio unit Audio Unit Removal/Installation (With Navigation System).
- With premium audio: Substitute a known-good audio unit Audio Unit Removal/Installation (Without Navigation System), and recheck. If the symptom/indication goes away, replace the original audio unit Audio Unit Removal/Installation (Without Navigation System).