Symptom Troubleshooting

HandsFreeLink System Symptom Troubleshooting - Pairing instructions are not displayed on the screen

Pairing instructions are not displayed on the screen

NOTE:

- Check the vehicle battery condition first Testing and Inspection.
- Check the connectors for poor connections or loose terminals.
- Check Online at www.acura.com/handsfreelink, or cell the HFL support desk at 888-528-7876 to make sure the cell phone is compatible with the HFL system and that there are no known issues.

1. Turn the ignition switch to ON (II).

2. Check if any system(s) other than Bluetooth audio are displayed.

Do the other system(s) display normally?

YES -

Go to step 3.

NO -

- With navigation : Replace the audio-HVAC subdisplay unit Audio-HVAC Subdisplay Unit Removal/Installation.�

- Without navigation : Replace the audio-HVAC display unit Audio-HVAC Display Unit Removal/Installation (Without Navigation System).�

3. Press DISC/AUX (with navigation) or CD/AUX (without navigation) button to select Bluetooth audio source.

Does it change to Bluetooth audio source?

YES -

Go to step 4.

NO -

Go to symptom troubleshooting for Bluetooth audio does not work.�

- With navigation Symptom Troubleshooting
- Without navigation Symptom Troubleshooting

4. Check if the audio system functions normally.

Is the system normal?

YES -

Go to step 5.

NO -

Go to symptom troubleshooting for No sound when Bluetooth audio is used.�

- With navigation Symptom Troubleshooting
- Without navigation Symptom Troubleshooting

5. If you have the client's phone, go to step 6. Otherwise, pair a known-good cell phone to the client's vehicle.

Can you pair the Bluetooth phone, and does it operate normally?

YES -

The client's Bluetooth phone is defective or not compatible.�

NO -

Substitute a known-good HandsFreeLink control unit Service and Repair, and recheck. If the symptom/indication goes away, replace the original HandsFreeLink control unit.�

6. Pair the client's phone to a known-good vehicle.

Can you pair the Bluetooth phone, and does it operate normally?

YES -

Substitute a known-good HandsFreeLink control unit Service and Repair, and recheck. If the symptom/indication goes away, replace the original HandsFreeLink control unit.�

NO -

The client's Bluetooth phone is defective or not compatible.�