Radio Preset Memory Is Lost (With Navigation)

Audio System Symptom Troubleshooting - Radio preset memory is lost

Radio preset memory is lost (with navigation)

NOTE:

- Check the vehicle battery condition first Battery Test.
- Lock and unlock the vehicle with the remote to make sure the vehicle recognizes which remote (driver 1 or driver 2) is being used.
- If only XM stations are lost, go to XM radio preset memory is lost.
- With AcuraLink XM Radio Preset Memory Is Lost (With Navigation With AcuraLink)
- Without AcuraLink XM Radio Preset Memory Is Lost (With Navigation Without AcuraLink)

1. Turn the ignition switch to ON (II).

2. Turn on the audio-navigation unit, and set each of the radio station preset buttons.

Do each of the buttons set properly?

YES -

Go to step 3.

NO -

Replace the audio-navigation unit Audio-Navigation Unit Removal/Installation.�

3. Turn the ignition switch to LOCK (0) for 1 minute, and then back to ON (II).

4. Test the preset buttons for proper recall operation.

Do the preset buttons recall the set radio stations?

YES -

System is normal at this time. Check connections at the audio-navigation unit.�

NO -

Substitute a known-good audio-navigation unit (including the HDD) Audio-Navigation Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio-navigation unit Audio-Navigation Unit Removal/Installation.�