Symptom Troubleshooting

HandsFreeLink System Symptom Troubleshooting - Pairing instructions are not displayed on the screen

Pairing instructions are not displayed on the screen

NOTE:

- Check the vehicle battery condition first Battery Test.
- Check the connectors for poor connections or loose terminals.
- Check on-line at www.Acura.com/handsfreelink or call the HFL support desk at 888-528-7876 to make sure the Bluetooth phone is compatible with the HFL system and that there are no known issues.

1. Turn the ignition switch to ON (II).

2. Check if any system(s) other than Bluetooth audio are displayed.

Do the other system(s) display normally?

YES -

Go to step 3.

NO -

- With navigation : Replace the audio-HVAC subdisplay unit Audio-HVAC Subdisplay Unit Removal/Installation.

- Without navigation : Replace the audio-HVAC display unit Audio-HVAC Display Unit Removal/Installation.

3. Press DISC/AUX (with navigation) or CD/AUX (without navigation) button to select Bluetooth audio source.

Does it change to Bluetooth audio source?

YES -

Go to step 4.

NO -

Go to Bluetooth audio does not work troubleshooting:

- With navigation.
- Without navigation.

4. Check if the audio system functions normally.

Is the system normal?

YES -

Go to step 5.

NO -

Go to No sound when Bluetooth audio is used troubleshooting:

- With navigation.
- Without navigation.

5. If you have the client's Bluetooth phone, go to step 6. Otherwise, pair a known-good cell phone to the client's vehicle.

Can you pair the Bluetooth phone, and does it operate normally?

YES -

The client's Bluetooth phone is defective or not compatible.

NO -

Substitute a known-good HandsFreeLink control unit Service and Repair, and recheck. If the symptom/indication goes away, replace the original HandsFreeLink control unit Service and Repair.

6. Pair the client's Bluetooth phone to a known-good vehicle.

Can you pair the Bluetooth phone, and does it operate normally?

YES -

Substitute a known-good HandsFreeLink control unit Service and Repair, and recheck. If the symptom/indication goes away, replace the original HandsFreeLink control unit Service and Repair.

NO -

The client's Bluetooth phone is defective or not compatible.