Error Code: XM Antenna Is Displayed (With AcuraLink)

Audio System Symptom Troubleshooting - Error code: XM ANTENNA is displayed

Error code: XM ANTENNA is displayed (with AcuraLink)

NOTE:

- Check the vehicle battery condition first Battery Test.
- Check the connectors for poor connections or loose terminals.
- Check XM radio reception in an open area. Poor reception/interference can be caused by tall buildings, mountains, or high-voltage power lines.

1. Check the connector at the AcuraLink control unit connector C (2P) (XM receiver).

Is the connector connected?

YES -

Go to step 2.

NO -

Reconnect the connector(s). If the error message does not go away, go to step 2.

2. Check the connector at the AM/FM/XM antenna AM/FM/XM Antenna Replacement.

Is the connector connected properly?

YES -

Go to step 4.

NO -

Reconnect the connector. If the error message does not go away, go to step 4.

3. Check for other XM error codes.

Are there other XM error codes displayed?

YES -

Go to error codes.

NO -

Go to step 4.

4. Substitute a known-good AM/FM/XM antenna AM/FM/XM Antenna Replacement.

Is the error message gone?

YES -

Replace the original AM/FM/XM antenna AM/FM/XM Antenna Replacement.

NO -

Go to step 5.

5. Substitute a known-good AcuraLink control unit (XM receiver) AcuraLink Control Unit-XM Receiver Removal/Installation.

Is the error message gone?

YES -

Update the AcuraLink control unit Programming and Relearning if it does not have the latest software, then recheck. If the software is the latest, substitute a known-good XM antenna lead. If the symptom/indication is still present, replace the original AcuraLink control unit (XM receiver) AcuraLink Control Unit-XM Receiver Removal/Installation.

NO -

Replace the XM antenna lead.