Owner Letter
October 1997Subject:
Recall Campaign KF
Replace Air Bag Sensor Module
Dear Audi Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Audi has decided that a defect which relates to motor vehicle safety exists in some 1989 to 1993 model Audi vehicles. Our records show that your Audi is one of the vehicles affected by this condition.
Defect Description
Audi has determined that some air bag sensor modules installed in affected vehicles may not comply with Audi's durability standards over the lifetime of the vehicle. In the event the module malfunctions, the air bag in your vehicle could be deployed in the absence of impact or accident. Deployment of the air bag without warning could cause you to lose vehicle control with the risk of injury.
It is important to note that the defect does not affect the performance of your vehicle's air bag restraint system m the event of an impact or collision.
Remedy
Your authorized Audi dealer will replace the sensor module with an improved unit.
Repair Schedule
Improved replacement sensor modules as well as all necessary repair instructions will be at your authorized Audi dealer during the week of October 20, 1997.
What You Need To Do
Please contact the Service Department of your authorized Audi dealer to schedule an appointment as soon as possible. When you deliver your Audi for recall service, please present the enclosed authorization form to the dealer's service representative.
IMPORTANT NOTE:
If your Audi has equipment installed by sales or service facilities other than an authorized Audi dealer (such as an alarm system, cellular telephone, or disc player) which needs to be removed in order to provide access to the sensor module, please inform your dealer of any such "add-on" item upon making the appointment for the recall work, so that additional repair time can be scheduled. The cost of removal and reinstallation of such equipment will, of course, be your responsibility and cannot be borne by Audi.
Anticipated Repair Time
The repair service is expected to take approximately two hours. However, your dealer may need your vehicle for a longer period. The work will, of course, be performed at no charge.
Precautions
Please contact your Audi dealer promptly whenever the air bag warning light on the instrument panel remains on for more than 10 seconds after you start the vehicle or the light flickers while you are driving.
Lease Vehicle
If the vehicle identified in this recall is a leased vehicle and you, the Lessor and registered owner receive this notice, please forward this information by first class mail to the Lessee.
Service Problem Help
If your authorized Audi dealer fails or is unable to remedy the defect free of charge within a reasonable time, please call or write to:
Audi of America, Inc.
Attn: Customer Relations - 2F02 (KF)
3800 Hamlin Road
Auburn Hills, MI 48326-2855
Toll-free Telephone: 1 (800) 822-2834
If you still cannot obtain satisfaction, you may file a complaint with: Administrator, National Highway Traffic Safety Administration, U.S. Department of Transportation, 400 Seventh Street SW, Washington, DC 20590. Telephone: (800) 424-9393 (Washington, DC area: 366-0123).
We regret any inconvenience this matter may cause you; however, we want to make sure that your Audi is safe and operates to your satisfaction.
Thank you for driving an Audi.