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Cell Phone - Caller Has Difficulties Hearing Driver

91 Phone preparation: Caller has difficulties hearing driver

91 10 75

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December 6, 2010.

Supersedes Technical Service Bulletin Group 91 number 10-74 dated December 6, 2010 for reasons listed below.





Affected Vehicles





Condition
When using the hands-free phone preparation, the driver can clearly hear people on the other end of the phone, but the driver's speech cannot be heard by callers.

Technical Background

Poor alignment of the microphone in the dome light assembly.

Production Solution

New microphone and new dome light assembly beginning with 2010 model production.

Service

Install new microphone and dome light assembly. (See Required Parts and Tools section below.)





Warranty








Required Parts and Tools

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.