A/T - Gearbox In Limp Mode, Warning Mssg. DTC P17E100
PSS 37 Transmission warning message in cluster. Gearbox in limp mode, Fault P17E100 stored in TCM37 13 90
2032971/1
February 11, 2013
Vehicle Information
Condition
Transmission warning message appears in instrument cluster. The gearbox is in limp mode until key is cycled. Fault P17E100 (DFCC 9473) is stored in transmission control unit.
The DFCC is the 4-6 digit code that is typically listed before the fault code (Figure 1).
The fault is very sporadic and usually appears after a cold start.
Technical Background
Fault is caused by transmission software that is too sensitive.
Production Solution
Not Applicable.
Service
The vehicle's condition must match the condition listed above for this PSS TSB to be applicable. To verify that the vehicle's condition matches the condition above, delete the fault entry and perform a test drive:
^ If the complaint recurs or if the fault entry cannot be deleted, this PSS TSB does not apply and should not be followed. Follow guided fault finding test plan.
^ If the fault entry clears and does not return, follow these instructions:
1. Diagnose the vehicle according to the instructions listed below. If customer's vehicle condition matches the condition listed in the Technical Background of this PSS TSB, explain to the customer that a solution is forthcoming and that no repairs are necessary at this point.
2. Do not replace any components for this condition since this will not resolve the customer's concern.
3. Create a PSS record in the PSS application via the hyperlink in Accessaudi.com (Figure 2) or Technical Assistance page in Elsa (Figure 3).
Warranty
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.