Audio System - Erratic/Inoperative CD Player
May 2006Technical Service
SI B 65 10 06
Sound System, Cruise, Alarms, Monitors
SUBJECT
New Audio-Test-CD for Diagnosing a Faulty CD/Audio-DVD Drive or Media
MODEL
All vehicles with CD drive, CD Changer and/or Audio-DVD drive (only on CCC vehicles)
SITUATION
Certain issues with the audio when listening to CDs, such as:
^ CD is not accepted
^ CD skips
^ CD can not be read
^ Permanent or intermittent interruptions
CAUSE
The CD drive/Audio-DVD drive is not working correctly or the media used by the customer is defective.
INFORMATION
The Audio-Test-CD has to be used for a preliminary analysis in the customer vehicle.
The Audio-Test-CD Track # 12 contains the borderline case which the CD or Audio-DVD drive must be able to play CD's without faults.
All the other Tracks on the Audio-Test-CD can be used for additional audio system issues.
PROCEDURE
1. Insert the Audio-Test-CD into the CD drive, Audio DVD drive or CD Changer
2. Select and play Track # 12
3. If there is no malfunction (CD skips, interruptions, etc.) when playing Track # 12:
^ Do not replace parts
^ Check the CD used by the customer
4. If there is a malfunction (CD skips, interruptions, etc.) when playing Track # 12:
^ Replace the defective CD/Audio-DVD drive or CD Changer
Please note:
^ Do not touch the reflective surface
^ Do not stick labels or write on the surface
^ Do not expose the CD to direct sunlight or high temperatures
^ Remove the CD from its protective cover only prior to immediate use
PARTS INFORMATION
Additional copies of the ATC can be ordered if necessary.
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty.
Defect Code Refer to KSD
Labor Operation: Refer to KSD
Labor Allowance: Refer to KSD
IMPORTANT:
The Audio-Test-CD has to be used for a preliminary analysis before replacing parts.