Cell Phone - New Generation iPhone(R) Not Recognized

SI B 65 03 10
Audio, Navigation, Monitors, Alarms, SRS

March 2010
Technical Service

SUBJECT
Apple iPhone 3G/3GS Is Not Recognized

MODEL
All models from September 2008 on with option 6NF (Smart Phone Integration), option 6FL (USB Audio Interface) and option 639 (BMW Assist)

SITUATION
After the customer has upgraded to a new generation iPhone 3G/3GS, the phone is not recognized when connected via the snap-in adapter.

^ No audio output

^ No music file information

CAUSE
An earlier model of the snap-in adapter is installed, which does not support the new generation iPhone 3G/3GS.

CORRECTION

Install the correct snap-in adapter for the new generation iPhone 3G/3GS.

INFORMATION

For more details on the snap-in adapter parts, compatibility, and features, refer to the attached Aftersales bulletin.

WARRANTY INFORMATION

IMPORTANT:
Upgrading the snap-in adapter is not covered under Warranty.

ATTACHMENTS








B650310_Attachment_A.