Key Code - Information

File In Section: 0 - General information

Bulletin No. 61-01-11

Date: November, 1996

INFORMATION

Subject:
The General Motors Key Code Voice Response System - "TRACS 2000"

Models:
1997 and Prior Passenger Cars and Trucks

The GM Dealer Key Code Voice Response system, offered through GM Service Parts TRACS 2000 has been very successful in providing Key Code information to dealers. As part of GM's efforts to provide common processes and systems, the system is being further enhanced. Effective immediately all GM dealers will have access to all GM key code information for ignition, door and VATS through the GM TRACS System. This enhancement will allow dealers to receive all key code information without telephoning divisional roadside assistance centers or the NAO Dealer Accounting Center. VATS codes for Corvettes and Key codes for GM motor homes are not available through this system.

System logging and monitoring of each call will continue and dealers with unusual call volume or patterns will be notified.

All Fax number changes must be requested through your GM Business Management Division.