Warranty
WARRANTY CLAIM INFORMATIONWhen performing the repairs outlined in the Service Procedure of this bulletin, submit a warranty claim for credit, as follows:
FAILED OTHER SUBLET
LABOR OP TROUBLE REPAIR PART PARTS LABOR HOURS DLR***
NUMBER CODE MODEL PERFORMED NUMBER ALLOW HOURS ****** MTL TWG
T1464 95 85-88 Install 26010340 * # 1.0 $5.15
Skyhawk Seal Serv.
Kit
T1463 95 85 Skylark " " * # 1.0 "
T1470 95 85 Regal " " * # 1.0 "
Somerset 86 Somerset 87-88 Skylarks
T1465 95 85-88 Cent " " * # 1.0 "
T1468 95 86-88 LeSab " " * # 1.0 "
Electra & Pk Ave
T1469 95 86-88 Riv. " " * # 1.0 "
T1478 ****95 85-88 Install ** * ## -- "
Skyhawk Replacement Short Gear
T1477 ****95 85 Skylark " ** * ## -- "
T1484 ****95 85 Regal " ** * ## -- "
Somerset 86 Somerset 86-87 Skylark
T1479 ****95 85-88 Century " ** * ## -- "
T1482 ****95 86-88 LeSab " ** * ## -- "
Electra/Pk Ave
T1483 ****95 86-88 Riv " ** * ## -- "
T1471 ****95 All Reimbursement for See Instructions
Previous repair For Reimbursement
* List current dealer price of part, plus 30%.
** Use part number of appropriate Rack and Pinion (short gear).
*** Allowance for power steering fluid used in conjunction with these
operations.
**** These "T" operations are only to be used in the unlikely event that the
Seal Service Kit does not correct the condition. PRIOR AUTHORIZATION FROM YOUR ZONE/BRANCH WILL BE REQUIRED.
***** The 1.0 hours in the "Other Hours" column for labor operations T1463,
T1464, T1465, T1468, T1469, and T1470 represent time required for seal kit installation.
# Use applicable warranty labor time guide for steering gear assembly
R and R (Operation Number E9720).
## Use applicable warranty labor time guide for short gear replacement
(Operation Number E9730).
REQUEST FOR REIMBURSEMENT INSTRUCTIONS
1. Customer presents dealer with original paid receipts covering repairs to correct a temporary reduction of power steering assist when cold condition.
2. Dealer Completes a Repair Order (R.O.) showing:
- Repair order date.
- Vehicle Identification Number.
- Current mileage.
- Owner's address.
- Attaches original owner's or dealer's paid invoices/ receipts covering repair within the Special Policy 5 year/ 50,000 mile guidelines.
- Use Labor Operation Number T1471 and Failure Code 95.
- Enters total amount of reimbursement based on 100% of OWNER'S EXPENSE related to covered steering repair.
3. Owner signs the repair order as acknowledgement of requested reimbursement amount.
4. Owner is given a copy of repair order.
5. Dealer assigns a Warranty Management System (WMS) authorization code to the claim and enters it on the WMS Authorization Log.
6. The dealer submits a claim to Buick for processing.
7. Dealer issues the owner a reimbursement check for the approved amount. The check number must be entered on the repair order and a copy of the check must be attached to original paid invoices/receipts.
8. All supporting documentation must be available for review by Buick personnel as needed.
NOTICE: Refer to Buick Service Policies and Procedures Manual, Section 1.6.1 1 for specific procedures for Customer Reimbursement verification.
In the event the Dealer Service Manager and the owner cannot reach agreement on amount eligible for reimbursement after review of invoices/receipts, the Zone/Branch should be contacted for determination of covered expenses. In such cases, an explanation should be included on the R.O.