Warranty - Tire Replacement

File In Section: Warranty Administration

Bulletin No.: 60-05-01

Date: April, 1996

WARRANTY ADMINISTRATION

Subject:
Tire Replacements

Models:
All Passenger Cars and Light Duty Trucks

With bulletin number 52-05-09 dated October, 1995, GM announced the 1996 Tire Warranty Administration Program for all divisions. The purpose of this bulletin is to clarify the use and application of warranty labor operation numbers in conjunction with tire replacements.

ALL 1996 GM PASSENGER CARS AND LIGHT DUTY TRUCKS AND 1995 CADILLAC TIRE REPLACEMENTS UNDER THE BUMPER-TO-BUMPER COVERAGE





When replacing a defective OEM tire under the bumper-to-bumper warranty, dealer may submit a warranty claim for labor utilizing the appropriate GM labor operation as shown.





These labor operations and times will be published in the April, 1996 edition of the GM Labor Time Guides.

Important:
In the event one or more tires are replaced under the bumper-to-bumper warranty, dealer is to submit $25 administrative allowance as a net item per repair order. Also, any sublet charges for mounting and balancing by the tire dealer are to be submitted as a net item.

ALL MODEL YEAR GM PASSENGER CAR AND LIGHT DUTY TRUCK TIRE REPLACEMENT FOR REASONS OTHER THAN A DEFECTIVE TIRE

The following claims submission practices continue to apply to all model year vehicles.

When replacing a tire that failed because of a defect in material or workmanship of another warranted component, include associated costs (parts and labor) with the claim for replacement of that failed part/component.

Dealer reimbursement for tires adjusted under vehicle warranty will be at dealer net cost of tires, and any mounting, balancing and freight charges not covered by the tire manufacturer, plus a 0.2 hour handling allowance on each tire replacement R.O. No warranty parts handling allowance applies.

Important:
This type of claim will require appropriate authorization.

Tire failure due to road hazard damage should not be submitted to GM for reimbursement and is not included in the replacement guidelines contained in this bulletin.

ALL TRANSMISSION CLAIMS FOR TIRE REPLACEMENT

For tire replacement because of transportation damage or missing/incorrect parts, use labor operation number E0421 and submit as a transportation claim.

Refer to your GM claims processing manual for complete claims submission details.