B3920
DTC B3920 or B3921
Diagnostic Instructions
* Perform the Diagnostic System Check - Vehicle (Diagnostic System Check - Vehicle) prior to using this diagnostic procedure.
* Review Strategy Based Diagnosis (Strategy Based Diagnosis) for an overview of the diagnostic approach.
* Diagnostic Procedure Instructions (Diagnostic Procedure Instructions)provides an overview of each diagnostic category.
DTC Descriptors
DTC B3920 01
- Group 1 Seat Motors Common Circuit Short to Battery
DTC B3920 02
- Group 1 Seat Motors Common Circuit Short to Ground
DTC B3921 01
- Group 2 Seat Motors Common Circuit Short to Battery
DTC B3921 02
- Group 2 Seat Motors Common Circuit Short to Ground
Diagnostic Fault Information
Circuit/System Description
The memory seat module (MSM) controls the seat, recline, lumbar, and steering column motors via half bridges that are divided into 2 groups that are connected to separate power rails internal to the module. When a power seat switch is pressed or when a memory recall is requested, each seat, lumbar, and steering column motor receives battery voltage and ground from the MSM via the motor control circuits. All motors are reversible, so the direction the motor rotates depends on which control circuit voltage is applied and which control circuit ground is applied. When the switch is operated in the opposite direction, the module reverses the polarity and applies voltage and ground to the opposite circuits to move the seat, lumbar or steering column in the opposite direction.
Conditions for Running the DTC
The MSM must be powered.
Conditions for Setting the DTC
B3920 01
The voltage on any power rail 1 motor control circuit exceeds 2.78 volts for 100 ms.
B3920 02
The voltage on any power rail 1 motor control circuit is below 1.47 volts for 100 ms.
B3921 01
The voltage on any power rail 2 motor control circuit exceeds 2.78 volts for 100 ms.
B3921 02
The voltage on any power rail 2 motor control circuit is below 1.47 volts for 100 ms.
Action Taken When the DTC Sets
The MSM disables all motors in the group for which the DTC was set.
Conditions for Clearing the DTC
* The current DTC clears and sets to history when the reference voltage is between 1.47 volts and 2.5 volts for 3 seconds and the power mode changes to OFF then back to ACC or RUN.
* The history DTC will clear after 50 consecutive fault-free ignition cycles have occurred.
Reference Information
Schematic Reference
* Driver Seat Schematics (Driver Seat Schematics)
* Tilt/Telescoping Steering Column Schematics ([1][2]Electrical Diagrams)
Connector End View Reference
Component Connector End Views (Connector End Views By Name)
Description and Operation
* Power Seats System Description and Operation (Power Seats System)
* Memory Seats Description and Operation (Memory Seats)
Electrical Information Reference
* Circuit Testing (Circuit Testing)
* Connector Repairs (Connector Repairs)
* Testing for Intermittent Conditions and Poor Connections (Testing For Intermittent Conditions and Poor Connections)
* Wiring Repairs (Wiring Repairs)
Scan Tool Reference
Control Module References (Programming and Relearning)for scan tool information
Circuit/System Testing
B3920 01 or B3920 02
1. Ignition OFF, disconnect the X1 harness connector at the MSM.
2. Ignition ON, verify that a test lamp does not illuminate between the control circuits listed below and ground:
* Front vertical motor terminal 12
* Front vertical motor terminal 13
* Rear vertical motor terminal 15
* Rear vertical motor terminal 16
* Seat horizontal motor terminal 9
* Seat horizontal motor terminal 10
• If the test lamp illuminates, test the control circuit for a short to voltage.
3. Test for infinite resistance between the control circuits listed below and ground:
* Front vertical motor terminal 12
* Front vertical motor terminal 13
* Rear vertical motor terminal 15
* Rear vertical motor terminal 16
* Seat horizontal motor terminal 9
* Seat horizontal motor terminal 10
• If not the specified value, test the control circuit for a short to ground.
4. Ignition OFF, disconnect the X4 harness connector at the MSM.
5. Ignition ON, verify that a test lamp does not illuminate between the control circuits listed below and ground:
* Lumbar horizontal motor terminal 12
* Lumbar horizontal motor terminal 13
* Seat recline motor terminal 15
* Seat recline motor terminal 16
• If the test lamp illuminates, test the control circuit for a short to voltage.
6. Test for infinite resistance between the control circuits listed below and ground:
* Lumbar horizontal motor terminal 12
* Lumbar horizontal motor terminal 13
* Seat recline motor terminal 15
* Seat recline motor terminal 16
• If not the specified value, test the control circuit for a short to ground.
7. If all circuits test normal, replace the MSM.
B3921 01 or B3921 02
1. Ignition OFF, disconnect the X4 harness connector at the MSM.
2. Ignition ON, verify that a test lamp does not illuminate between the control circuits listed below and ground:
* Lumbar vertical motor terminal 1
* Lumbar vertical motor terminal 2
* Steering column tilt motor terminal 8
* Steering column tilt motor terminal 7
• If the test lamp illuminates, test the control circuit for a short to voltage.
3. Test for infinite resistance between the control circuits listed below and ground:
* Lumbar vertical motor terminal 1
* Lumbar vertical motor terminal 2
* Steering column tilt motor terminal 8
* Steering column tilt motor terminal 7
• If not the specified value, test the control circuit for a short to ground.
4. If all circuits test normal, replace the MSM.
Repair Instructions
Perform the Diagnostic Repair Verification (Verification Tests) after completing the diagnostic procedure.
* Front Seat Recliner Actuator Motor Replacement (Service and Repair)
* Driver or Passenger Seat Lumbar Support Replacement (Driver or Passenger Seat Lumbar Support Replacement)
* Steering Column Replacement (Steering Column Replacement)
* Control Module References (Programming and Relearning)for the MSM replacement, programming and setup