Campaign - A/T 4th Gear Clutch Delamination
89cadillac10NO: 89-C-3
DATE: May, 1989
GROUP: 7
1989 FLEETWOOD AND DE VILLE MODELS: TRANSAXLE 4TH GEAR CLUTCH DELAMINATION
General Motors has determined that certain 1989 Fleetwood and De Ville models may have a transaxle in which the 4th gear clutch could fail (delaminate). This condition could result in the loss of 4th gear. Subsequent driving may cause eventual transaxle failure. To prevent this condition from occurring, dealers will be required to replace the transaxle assembly with a new unit on all affected vehicles per the Vehicles Involved and Service Procedures sections of this bulletin.
VEHICLES INVOLVED
All 1989 Fleetwood and De Ville models with VINs listed on page 2 require this campaign (Cadillac records indicate that a total of 205 vehicles are affected).
OWNER NOTIFICATION
OWNERS OF VEHICLES AFFECTED BY THIS CAMPAIGN WILL BE NOTIFIED BY LETTER FROM CADILLAC MOTOR CAR COMPANY. A COPY OF THE OWNER LETTER IS ATTACHED.
DEALER LIST
A list of vehicles involved, which our records indicate were sold by or shipped to you, is enclosed for your follow-up. This listing contains owner names and addresses obtained from Cadillac delivery records. You are urged to limit the use of this list to the followup necessary to complete this campaign. If no list is enclosed, none of the suspect vehicles are known to be in you area.
We suggest you use the list of vehicles involved to order your initial parts requirements as soon as possible.
DEALER CAMPAIGN RESPONSIBILITY
Dealers are to service all vehicles involved in this campaign, at no charge to owners, regardless of mileage, age of vehicle, or ownership.
Whenever a vehicle subject to this campaign is taken into used car inventory, dealers are to take the steps necessary to be sure the campaign correction has been made before reselling the vehicle.
In addition, dealers are to perform the campaign on all affected vehicles as they are brought in for any kind of service.
VEHICLES INVOLVED
K4297992* K4297998* K4298039 K4298040* K4298041* K4298113 K4298117* K4298285 K4298287 K4298377* K4298393 K4298502 K4298522* K4298523 K4298524 K4298525 K4298526 K4298527 K4298539* K4298555* K4298561* K4298563* K4298566 K4298589* K4298628* K4298636* K4298639* K4298640* K4298641* K4298642* K4298643 K4298644* K4298645* K4298646 K4298647 K4298648* K4298649* K4298650* K4298651* K4298652 K4298653* K4298654* K4298655 K4298656* K4298657* K4298658* K4298660* K4298661* K4298662 K4298663 K4298665* K4298666*
K4298671* K4298695* K4298701 K4298706 K4298707* K4298708 K4298710 K4298711* K4298712 K4298713* K4298714* K4298715* K4298717 K4298718 K4298719* K4298720 K4298721* K4298722* K4298723 K4298724 K4298728 K4298736 K4298752* K4298753* K4298757 K4298759 K4298770* K4298771 K4298772* K4298773* K4298774* K4298775* K4298776 K4298781 K4298787* K4298788 K4298790 K4298791* K4298792 K4298793 K4298794 K4298795 K4298796* K4298797* K4298798 K4298799 K4298801 K4298802* K4298803 K4298804 K4298805
K4298807 K4298808* K4298809* K4298810* K4298812 K4298813* K4298814 K4298815 K4298817* K4298819 K4298820 X4298823* K4298824 K4298825* K4298826* K4298827 K4298829 K4298831* K4298832 K4298833* K4298834* K4298839 K4298843 K4298845* K4298846* K4298847* K4298848 K4298849* K4298859 K4298860* K4298863* K4298865* K4298866 K4298867* K4298868 K4298870* K4298882 K4298884 K4298885* K4298888* K4298891 K4298892 K4298893* K4298894* K4298895* K4298897* K4298904* K4298908 K4298909 K4298911 K4298912
K4298917* K4298918* K4298919* K4298920 K4298921* K4298922* K4298923 K4298924* K4298926 K4298927* K4298929 K4298939* K4298940 K4298943* K4298944* K4298954* K4298969* K4298972* K4298976* K4298977 K4298990 K4299001 K4299003 K4299005 K4299006* K4299012 K4299018 K4299019* K4299020 K4299021* K4299024* K4299025 K4299042* K4299058* K4299062 K4299065* K4299092* K4299094* K4299095* K4299106 K4299107 K4299108* K4299109 K4299110* K4299123 K4299127* K4299128* K4299138 K4299139* K4299162* K4299163
* Campaign previously completed
PARTS INFORMATION
The parts required to complete this campaign should be obtained from the Parts Distribution Centers of General Motors Service Parts Operations (GMSPO). A description is provided below:
Quantity Required
Description Part Number Per Vehicle
Transaxle Assembly 8668057 1
Dexron II Transmission ------- As Required
Fluid or Equivalent
THE PARTS MUST BE ORDERED ON A V.I.P. ORDER. THE ORIGINAL TRANSAXLE ASSEMBLY SHOULD BE RETURNED AS INDICATED BELOW:
SHIP VIA: ROADWAY EXPRESS
TO: AUTOMATIC TRANS SHOPS 1224 ISLEY ROAD GASTONIA, NC 28052
3RD PARTY BILLING TO: HYDRA-MATIC DIVISION OF GM
DIVISIONAL TRANSPORTATION MAIL CODE 650 YPSILANTI, MI 48198
SERVICE PROCEDURE
1. Replace the transaxle assembly using Part Number 8668057 in accordance with the Service Procedure on pages 7A1-26 through 7A1-28 of the 1988 Cadillac Service Information Manual - De Ville/Fleetwood. Note: Be certain to flush the transaxle cooler lines to prevent contamination of the replacement transaxle. After cooler flushing, measure flow through the cooler. A MINIMUM OF 2.113 LITERS (2 QUARTS) MUST FLOW THROUGH THE DISCHARGE HOSE IN 30 SECONDS. If not at minimum flow, reflush cooler and measure flow again. If still not at minimum flow, replace the cooler in the radiator.
CAMPAIGN COMPLETION LABEL
Upon completion of this campaign, a white campaign label (Cat. No. S-1015) should be affixed on a clean, dry surface of the radiator support tie bar in an area clearly visible when the hood is raised. Each label provides space to print in ink (or type) campaign number 89-C-3 and your five-digit Cadillac dealer code. Dealers are to take the steps necessary to ensure that the numbers are properly recorded on the label.
CREDIT
Credit for this campaign will be issued upon receipt of a properly prepared warranty claim as follows:
Failed Parts Failure Labor Labor Sub-
Description Part No. Allowance Code Operation Hours* Mat-Tow
Replace Transaxle Assembly and add
Transmission Fluid 8668057 ** 96 V5320 4.9 ***
* This labor time represents the actual time required to perform the correction.
Dealers should apply for 0.1 additional hour for administrative allowance as "Other Labor Hours".
** The parts allowance should be the total of the current GMSPO Net plus 30% for
the part(s) required for this repair, plus bulk material cost for Dexron II transmission fluid or equivalent.
*** Allowance for appropriate V.I.P. order charges.
Dear Cadillac Owner: May, 1989
Records available to Cadillac Motor Car Company indicate you are the owner of a 1989 Fleetwood or De Ville.
General Motors has determined that your vehicle may have a transaxle in which the 4th gear clutch could fail (delaminate). This condition could result in the loss of 4th gear. Subsequent driving may cause eventual transaxle failure.
To prevent this from occurring on your vehicle, please contact your Cadillac dealer to arrange for a service date to have this condition corrected. Your dealer will replace the transaxle in your vehicle. This service will be performed at no charge to you.
Instructions for making this correction have been sent to your Cadillac dealer. The labor time to install the transaxle is approximately five hours. Please allow additional time for your dealer to process your vehicle.
The enclosed Campaign Owner Identification Card identifies your vehicle. Presentation of this card to your dealer will assist in making the correction in the shortest possible time. If you have sold or traded your vehicle, please complete the postage-paid card and return it to us. This will assist us in assuring all affected vehicles have been corrected.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.