Training

Training
General Motors makes available automotive classroom training through the GM Training Centers and colleges.

GMCL (General Motors of Canada Ltd)
Dealers
Course scheduling for GMCL Training Centres, remote and college locations is determined by Dealer Training Needs requested in TAMS (Technician Activity Monitoring System). Dealers register their Training Needs electronically via DCS. Training is then scheduled when sufficient Needs are received to support minimum classroom attendance. Dealers who have entered Needs will receive invitations via DCS (Dealer Communication System) to attend the requested training. Dealers having questions concerning the GMCL training process can directly contact GMCL Training Co-ordinators via toll free numbers 1-800-263-9555 (English) or 1-800-263-9770 (French).

Fleets
GMCL Fleet Training is accomplished through a separate training organization in Canada. Fleets can request training by faxing a document contained in a GMCL brochure (Fleet Training - Your Competitive Advantage) distributed to fleets (FAX # 905-831-1598). Further information concerning Fleet training can be obtained by calling toll free to 1-888-456-6660.

United States
Dealers
All US Dealers enroll through the GM Enrollment Calling Center (EEC). Each GM Dealer has an assigned consultant that calls the Service Manager each month. During this consultation call, the EEC processes enrollments requested by the Dealer Service Manager. Technicians should advise their Service Manager of the training they need, course names, and course numbers for the classes the want to attend.

Fleets
Fleets are to call their GM Training Center.

Non-GM Dealer Technician
Technician training for non-GM dealers is available through AC Delco. This training is for AC Delco customers employed in the automotive or truck service industry.

GM Training Center course availability and schedules can be obtained by calling 1-800-825-5886.

Clinics are offered through AC Delco Warehouse Distributors. Contact yours directly.

Correspondence courses are available on batteries, spark plugs and filters. These courses can be obtained through any AC Delco Representative or AC Delco Warehouse Distributor.