Keyless Entry System Malfunction (Passive)
Keyless Entry System Malfunction (Passive)
Diagnostic Instructions
* Perform the Diagnostic System Check - Vehicle Diagnostic System Check - Vehicle prior to using this diagnostic procedure.
* Review Strategy Based Diagnosis Strategy Based Diagnosis for an overview of the diagnostic approach.
* Diagnostic Procedure Instructions Diagnostic Procedure Instructionsprovides an overview of each diagnostic category.
Diagnostic Fault Information
Circuit/System Description
The passive portion of the keyless entry system is considered to be the starting and entry functions that do not require any buttons on the keyless entry transmitter to be pressed. The passive keyless entry antennas are used as short range low frequency (LF) transmitters. As an exterior door handle is pulled on a locked door, the keyless entry antenna transmitter broadcasts a challenge to the keyless entry transmitter that extends approximately 1 meter. If the response from the keyless entry transmitter via radio frequency (RF) is valid, the locked door will be passively unlocked/unlatched and allow the door to be opened. The front doors will open with one pull of the front door handle. The rear doors will unlock with the first pull of the door handle and unlatch with the second pull of the door handle. Similarly, when the start/stop button is pressed, the interior keyless entry antennas sends a challenge to the keyless entry transmitter to determine whether it is inside the vehicle. If the response from the transmitter is valid, the vehicle will start.
When the keyless entry transmitter responds, it sends a radio frequency signal to the external RF antenna located in the back glass. This antenna is connected via coax cable to the remote control door lock receiver (RCDLR). The RCDLR interprets the signal and activates the requested function via serial data message. Poor performance of the system may be due to:
* Insufficient connection of the external RF Antenna to the RCDLR
* Low transmitter battery
* Radio Frequency (RF) interference from aftermarket devices such as 2-way radios, power inverters, cellular phone chargers, computers, etc
* High RF traffic areas, such as gas stations which use pay-at-the-pump RF transponders
Reference Information
Schematic Reference
Remote Function Schematics [1][2]Electrical Diagrams
Connector End View Reference
Component Connector End Views Connector Views
Description and Operation
Keyless Entry System Description and Operation (with ATH) Keyless Entry System (with ATH)Keyless Entry System Description and Operation (without ATH) Keyless Entry System (without ATH)
Electrical Information Reference
* Circuit Testing Circuit Testing
* Connector Repairs Connector Repairs
* Testing for Intermittent Conditions and Poor Connections Testing for Intermittent Conditions and Poor Connections
* Wiring Repairs Wiring Repairs
Scan Tool Reference
Control Module References Control Module Referencesfor scan tool information
Special Tools
J 43241 Keyless Enter Tester
Circuit/System Verification
1. Ignition ON, observe the scan tool Ext. Driver Door Handle Switch, Ext. Psgr. Door Handle Switch, and Trunk Release Switch parameters while operating their respective release handle/touch pad. The parameter should change between Active and Inactive as commanded.
• If the parameter does not cycle between the specified values, refer to Power Door Latch System Malfunction Power Door Latch System Malfunction.
2. With the vehicle locked, attempt to passively unlock and access the vehicle at the left door, right door, and rear compartment by approaching the vehicle with a valid transmitter and operating their respective release handle/touch pad. Each door and the rear compartment should unlock/unlatch and open.
• If both doors and the rear compartment do not unlock/unlatch and open, refer to Passive Transmitter Malfunction.
• If only one door or the rear compartment does not unlock/unlatch and open, refer to Antenna Circuit Malfunction.
Circuit/System Testing
Passive Transmitter Malfunction
1. Place the keyless entry transmitter on the J 43241 and approach the vehicle. Operate the release handle/touch pad. Verify the J 43241 sounds a tone.
• If the tone does not sound, press each transmitter button one at a time. If the tone still does not sound, replace the transmitter battery and retest with the J 43241 . If the condition continues after battery replacement, replace the keyless entry transmitter.
2. If all circuits test normal, inspect the external antenna connection at the RCDLR. First, gently pull on the coax connector at the module. If the coax comes out, then it wasn't seated properly. Remove and carefully inspect the coax connection for bent blades or a bent center pin. Fix coax connection if necessary and re-seat connector until a "click" is heard. Gently pull on the coax connection to make sure it is seated properly.
3. If all circuits test normal, test or replace the RCDLR.
Antenna Circuit Malfunction
1. Ignition OFF, disconnect the harness connector at the inoperative keyless entry antenna.
2. Ignition ON, verify a test lamp does not illuminate between the signal circuit terminal 1 (door handle) or the signal circuit terminal A (rear compartment) and ground.
• If the test lamp illuminates, test the signal circuit for a short to voltage. If the circuit tests normal, replace the RCDLR.
3. Install a DMM between the signal circuit terminal 1 (door handle) or the signal circuit terminal A (rear compartment) and the low reference circuit terminal 2 (door handle) or the low reference circuit terminal B (rear compartment). Set the DMM to capture AC voltage using the MIN MAX function.
4. Operate the release handle/touch pad Verify the DMM captured and AC voltage signal.
• If an AC voltage was not captured, test the signal circuit and the low reference circuit for a short to ground or an open/high resistance. If the circuits test normal, replace the RCDLR.
5. If all circuits test normal, test or replace the keyless entry antenna.
Repair Instructions
Perform the Diagnostic Repair Verification Verification Tests after completing the diagnostic procedure.
* Front Side Door Outside Handle Replacement (Without ATH) Front Side Door Outside Handle Replacement (Without ATH)Front Side Door Outside Handle Replacement (Front Door with ATH) Front Side Door Outside Handle Replacement (Front Door with ATH)Front Side Door Outside Handle Replacement (Front and Rear Doors with ATH) Front Side Door Outside Handle Replacement (Front and Rear Doors with ATH)
* Control Module References Control Module Referencesfor RCDLR replacement, setup, and programming