Code P

Exceptional cases where a repair requires additional parts and/or net amounts exceeding the amount(s) allowed for the labor operation involved. Tows are not included in net amount field of the repair claim line. Labor operation T:2020 must be submitted as a separate line item to cover the tow expense. An explanation of the excessive part or net amount must be noted on the repair order. If additional parts are required for the excessive repair, note the part numbers used on the repair order.

Maximum dealer empowerment is $5 or 5% of the case line total, whichever is greater. Amounts exceeding this limit will require wholesale authorization. General Motors reserves the right to adjust the ceiling of the retail limit at anytime.