Letter to Service Managers

Origin No. SER-21


C. O. No. 90-48


Date: February 19, 1990


SUBJECT: PRODUCT SAFETY CAMPAIGN 88C26(A) DOOR HINGES


TO: Service & Customer Satisfaction Manager Area Manager-Service


GOAL: To inspect and correct all units involved as indicated in the attached Product Safety Campaign Bulletin.


ACTION: Dealers are to inspect and/or repair the vehicles as described in the Bulletin.

DUE DATE: -----


C. O. CONTACT PERSON: R. J. Evanch, Administrator, Warranty Administration 8-562-5529


THIS BULLETIN CANCELS AND SUPERSEDES CAMPAIGN BULLETIN 88C26 ISSUED DECEMBER, 1989. ALL COPIES OF THE ORIGINAL BULLETIN SHOULD BE DESTROYED.


THIS IS TO ADVISE THAT 1987-88 CHEVROLET CORSICAS HAVE BEEN ADDED TO THIS CAMPAIGN. CORSICA MODELS WILL BE CAMPAIGNED FOR FRONT DOOR HINGES; HOWEVER, FOR CUSTOMER SATISFACTION, REAR DOOR HINGES ARE TO BE REPLACED AT THE TIME THE PRODUCT CAMPAIGN IS PERFORMED.


It has been determined that a defect which relates to motor vehicle safety exists in certain 1987-88 Chevrolet Corsica and Beretta model vehicles. A door hinge pin may break while opening or closing a door. If the upper hinge pin breaks, the end of the door nearest the door handle may drop down making it difficult to re-position and close properly. If the lower hinge pin brakes, the failure may be much less noticeable than an upper hinge failure.

Failure to repair either of these hinge separations may reduce the structural integrity of the side of the car and increase risk of an injury in case of certain types of accidents. If the vehicle experiences one of these hinge failures, the car should be towed immediately to a dealership for repair at no charge to the customer.

Also, failure to immediately repair any hinge separation may ultimately lead to failure of the other hinge on the same door.


To correct this condition, dealers are to replace door hinges on all affected vehicles.


General Motors does not believe that an unreasonable risk of accidents or injuries under the Safety Act exists relative to hinge failures in the rear doors of certain 1987-88 Corsica model vehicles. Nonetheless, for customer satisfaction purposes, General Motors will replace all rear door hinges when the subject vehicles are returned to dealers for the front door hinge safety recall repairs.


Parts to complete this campaign are to be ordered from General Motors Service Parts Operations (GMSPO).





The attached prorate sheet indicates the number of vehicles involved in each Branch.