Owner Letter (Dipstick Only)
June 30, 1992Dear Chevrolet Astro Van Owner:
This notice is sent to inform you that Chevrolet Motor Division is conducting a recall campaign that included your vehicle.
REASON FOR THIS RECALL
General Motors has determined that certain 1992 Astro Vans (Rear Wheel Drive and All-Wheel Drive) were built with the transmission dipstick tube assembly shorter than engineering print specifications. This condition could cause a properly filled transmission to indicate an overfilled reading on the dipstick. If the transmission were to be filled to the operating range indicated on the dipstick, transmission slippage (primarily when the transmission fluid is cold) and shortened transmission life may occur. Your transmission was properly filled in production.
WHAT WE WILL DO
To correct the above conditions, a new dipstick which matches the existing tube length has been designed. Since the new dipstick can be easily installed, and for your convenience, the dipstick, along with installation instructions, is being sent directly to you (owner of record). The instructions for installing the dipstick are enclosed with this letter. You may install the dipstick yourself, or you may ask your dealer to do the service at no charge to you.
WHAT YOU SHOULD DO
If it is necessary, please contact your Chevrolet dealer as soon as possible to arrange a service date. Instructions for making this correction have been sent to your dealer. Please ask your dealer if you wish to know how much time will be needed to schedule, process and repair your vehicle.
If you should encounter any problem in receiving the dipstick, please contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020. When calling please provide your complete name, complete address and Vehicle Identification Number (as printed on the enclosed owner reply card).
The enclosed postage paid owner reply card identifies your vehicle. Please complete the card to indicate the campaign repair has been completed. If the dealer performs the repair, presentation of the card to your dealer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
We appreciate your cooperation and are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.